Make Technician - Veranda at Centerfield

Company Description

Preferred Apartment Communities combines expertise with a people‑first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow. Guided by continuous improvement, we champion operational excellence, strategic partnerships, and a people‑focused approach to be good neighbors to residents and the wider community.

• Assist with all maintenance requests, preventative maintenance, and amenity area maintenance.
• Complete maintenance work orders for residents (service appliances, plumbing, HVAC, minor electrical, gate systems, pool operations, etc.).
• Respond to and resolve emergency maintenance requests after business hours (weeknights, weekends, and holidays).
• Prepare vacant apartments for rent readiness.
• Perform preventative maintenance work.
• Keep the maintenance shop clean, organized, and stocked with parts.
• Interact directly with residents and maintain accurate logbooks and databases.
• Assist in monitoring contractor work performance.
• Support the Maintenance Manager in meeting budget responsibilities.
• Follow and promote company policies and procedures.
• Prioritize customer service in all activities.
• Perform light cleaning duties if no housekeeper is available (cleaning models, club houses, leasing office, emptying trash, grounds & amenity areas).
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in clean, orderly, and working conditions.

• Wearing a clean, neat uniform is required at all times, including nights and weekends.
• Communicate with residents and prospects in a manner consistent with company standards.
• Listen to and read resident requests and complaints.
• Receive complaints calmly, openly, and professionally.
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
• Deliver newsletters, correspondence, etc., to residents' apartments.
• Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.

Requirements:

• 1-3 years of maintenance experience (apartment maintenance preferred).
• Troubleshooting and problem‑solving skills.
• Basic budgeting or business finance knowledge helpful.
• Refrigeration certification (Type 2 or universal) or obtain within the first 90 days.
• Valid driver’s license free of major moving violations and dependable transportation.

• Ability to use various hand tools and test equipment.
• Ability to bend, stoop, and kneel for extended periods.
• Ability to push and pull up to 300 pounds on wheels.
• Ability to lift up to 50 pounds.
• Ability to climb ladders up to 40 feet.
• Ability to use a hand‑truck.

Daily maintenance may involve moving appliances between units, breaking down the property, and handling equipment ranging from 75 to well over 300 pounds. Tasks may include moving commercial laundry machines, repairing building structure, and performing resident service functions such as installing lighting or ceiling fans using step ladders.

• Expected pay rate of $22.00 per hour.
• Generous PTO program.
• 13 paid holidays plus 3 floating holidays and a paid volunteer day.
• Comprehensive, affordable medical coverage and company‑paid dental and vision coverage for full‑time associates.
• 401(k) with exceptional employer match.
• Associate apartment discount.
• Educational Assistance Program (tuition and certifications).
• Company‑paid employee assistance, mental health, and wellness programs.

Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.

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Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.