Assistant Maintenance Supervisor - Driscoll at River Oaks

Overview

Hanover Company is looking for an experienced Assistant Maintenance Supervisor for The Driscoll at River Oaks. This apartment community offers luxury high‑rise living in the heart of Houston’s premier River Oaks district, surrounded by upscale shopping, dining, and entertainment. Residents enjoy an 18,000‑square‑foot resort‑style pool deck, Peloton‑equipped fitness center, coworking and meeting spaces, concierge services, and beautifully designed social lounges. Apartment sizes range from studio to penthouse, featuring floor‑to‑ceiling windows, chef‑inspired kitchens, spa‑style bathrooms, and premium finishes throughout.

The Assistant Maintenance Supervisor will perform quality maintenance in a timely manner, perform periodic preventative maintenance programs, and satisfy all reasonable maintenance requests. General duties include, but are not limited to the following:

• Follow all Hanover Maintenance and Quality Assurance standards for safety and cleanliness during routine property walks, including but not limited to the Tour Route, trash/dumpster/compactor areas, pool and fountain areas, landscaping, sidewalks, driveways, parking areas, and building exterior. Document any liabilities or issues in the property management software using Inspections.
• Routinely complete required logs using property management software inspections. Complete required weekly and monthly reporting to ensure compliance and standard are met according to Quality Assurance policies.
• Assist the Maintenance Supervisor in overseeing the property operations, including the completion of basic make‑readies and in‑house duties on site as needed, such as sheetrock repairs, patches, touch‑up and full paints in apartments and offices, building exteriors and fencing painting repairs, shampooing carpets and common areas, and other maintenance tasks as needed.
• Complete service requests, make‑readies, and inspections in a timely manner.
• Follow all safety programs implemented by Hanover and local/state policy.
• Carry and answer all communications on Hanover‑issued mobile device when “on‑call.”
• Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.
• Take notice of and immediately report any liability problems or concerns on property.
• Represent property and Hanover professionally through dress and behavior. Respond to emails timely and professionally to ensure you are Making Life Easy for all you come into contact with, whether customers or other Hanover Team Members.
• Review and respond accordingly to any inquiries from the Global Service and Support Team to improve overall property operations.

• Must be able to lift 75 pounds. Lifting belt required.
• Must own personal set of tools.
• Knowledge of general maintenance as well as comfort repairing HVAC, plumbing, appliances, electrical, and pool equipment required.

Hanover offers competitive salaries, quarterly bonuses, upward mobility, uniform allowance, and a robust benefits program which includes paid time off (vacation, sick, holiday), comprehensive medical, dental, vision, life and disability insurance plans, 401(k) with company match, and flexible spending accounts.