Audio Visual Support Technician

Space Center Houstonisaspaceexplorationlearningdestinationdedicatedtorevealinghow  science and humanity power space exploration through meaningful, moving experiences about people and the courage, innovation, and teamwork they use to expand the boundaries of what's possible.

Weinspireguestsofallagestoconnectwiththesignificanceofspaceexplorationas incrediblefeatsofhumanspaceflightcontinuetobringjoyandwondertotheworld.

Ownedand operatedbythenonprofit

Manned Space Flight Education Foundation ,wearethe

Official Visitor Centerof NASA Johnson Space Centeranda Smithsonianaffiliate .

We are currently seeking a Full-Time AV Support Technician responsible for working the setup, installation, configuration, and maintenance of complex AV systems.

• Install, configure, and test a variety of professional audio-visual systems
• Troubleshoot and resolve complex AV issues during setup and live events
• Maintain, repair, and upgrade AV equipment, including wiring, mounting, and integration
• Lead and mentor Level I Technicians, ensuring tasks are completed accurately and efficiently
• Coordinate scheduling and resource allocation for AV setups and installations
• Operate and support AV systems during events, ensuring high-quality audio and video delivery
• Collaborate with event planners and clients to understand and execute AV requirements
• Serve as liaison with vendors for service, support, and warranty needs
• Utilize multimedia software and digital tools for content integration and system configuration
• Ensure all installations meet safety, quality, and accessibility (ADA) standards
• Document configurations, maintenance, and repair activities
• Maintain and repair exhibits with AV components
• Maintain and repair simulator/VR experience
• Follow all safety protocols, including operation of heavy machinery

• Associate in IT(or related field) or equivalent experience
• 2+ years of experience in IT/AVsupport or helpdesk roles
• Strong understanding of AV systems, installation practices, and troubleshooting techniques
• Proficiency in multimedia software and digital audio/visual tools
• Ability to interpret technical drawings, wiring diagrams, and equipment schematics
• Basic understanding of AV-over-IP networking protocols.
• Excellent communication and leadership skills
• Capable of managing multiple tasks under pressure with attention to detail
• Comfortable lifting, mounting, and handling AV equipment and infrastructure
• Proven experience in a technical AV role (2+ years preferred)
• Commitment to adhering to safety and accessibility compliance
• Ability to learn andoperateheavy machinery
• AVIXA Certified Technology Specialist (CTS) Certification/obtain within 6 months of hire date
• Either currentlypossessor obtainwithinfirst yearof hire:
• CompTIA Security+
• OSHA 30-Hour General Industry Card
• Any applicable heavy machinery qualifications/certifications required

• Ability to climb ladder systems, stairways andnavigateclose proximityspaces with a minimum of 18 inches clearance and the ability tolift upto 50 pounds.
• Valid Texas Driver's License and the ability to pass a drug screen test.
• Abilityto respond to work emergencies or work extended hours inan emergency situation.
• Must have maturity to work with little to nosupervision.
• Willingness to work flexible hours,includingnights,weekends, rotatingshiftsand holidays