Medical Imaging Field Engineer - XP - Houston, TX

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• Service Area – Houston, TX
• Shift: 1st or 2nd

• Servicing XP Imaging Equipment as a Customer Service Engineer in the Houston, TX area.
• Installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
• Delivering timely and effective repairs and providing operator training to ensure optimal system performance and superior customer satisfaction.
• Managing financial performance within the territory, meeting or exceeding budget for revenue generation, expense control, and inventory management.
• Managing tool and test equipment expiration dates, ensuring no overdue calibration test equipment is used, and documenting usage on eFSR.
• Managing company assets, including a company car, cell phone, computer, tools, and inventory parts.
• Establishing and maintaining proper business relationships with customers and peers, and performing necessary administrative duties accurately.
• Providing mentoring to other CSEs on competencies and responsibilities.

• Knowledge and experience performing service, preventive maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
• Ability to establish and maintain proper business relationships with customers and peers, and accurately perform administrative duties.
• Experience testing, repairing, and maintaining capital medical equipment.
• Strong customer service and communication skills.
• Minimum high‑school diploma; technical associate’s degree or equivalent preferred.
• Proficient in tools and service test equipment, able to work individually and in a team setting.
• Proficiency with network applications and tools (eVO, mButler, MS Office, Concur, NAM Customer Service website – Engineer Tools).
• Can locate, read, and understand documents for install, setup, repair, troubleshooting, schematics, block diagrams, and functional descriptions.
• 5+ years’ experience as a medical technologist or field service engineer (biomedical engineer) servicing imaging instruments.
• Valid driver’s license, ability to drive independently day and night, and good driving record.
• Physical requirements:
  
  lifting up to 50 lbs, walking, ladder/climbing, bending, twisting, sitting, squatting, standing, high‑reach, fine grasping manipulation, good vision, and ability to work alone.
• Knowledge of instrument systems technology, including mechanics, electrical, chemistry, and software; experience with electronics, hydraulic and pneumatic systems.

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance
• Paid parking / public transportation
• Paid time off
• Paid sick and safe time

Siemens Healthineers is an Equal Opportunity and affirmative action employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Applicants and employees are protected under Federal law from discrimination. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form provided. For additional information, please refer to the relevant privacy and export‑control notices as required by law.