Maintenance Supervisor at Raveneaux Apartments New

Texas - Houston

Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities - we elevate them.

The Maintenance Supervisor is responsible for leading the maintenance operations of the community, ensuring the property is well-maintained, safe, and operating efficiently. This role oversees the service team, manages vendor relationships, and ensures timely completion of service requests and preventative maintenance programs.

This position is ideal for a hands-on leader who combines strong technical expertise with team leadership, operational oversight, and a commitment to delivering an exceptional resident experience.

• Oversee all maintenance operations, including service requests, make-ready processes, and preventative maintenance programs
• Ensure the overall condition, safety, and appearance of the community meets Cottonwood standards
• Schedule, prioritize, and assign work orders to ensure timely and efficient completion
• Perform and support maintenance tasks as needed across HVAC, plumbing, electrical, and general repairs
• Conduct regular inspections of the property to identify maintenance needs and potential risks
• Ensure all work orders are completed accurately and closed out in a timely manner
• Source, schedule, and supervise vendors to ensure quality work and adherence to scope and timelines
• Manage inventory, ordering, and delivery of maintenance supplies and equipment within budget
• Evaluate products and materials to improve efficiency, cost-effectiveness, and property performance
• Maintain accurate records for materials, equipment, and vendor services
• Lead, train, and develop the service team, including Maintenance Technicians at all levels
• Plan, assign, and direct daily work while setting clear expectations for performance and quality
• Conduct hiring, onboarding, training, and performance management for service team members
• Provide coaching, feedback, and development opportunities to support team growth
• Foster a culture of accountability, safety, and teamwork
• Manage maintenance-related expenses in alignment with the property budget
• Support purchase order processes, vendor contracts, and cost tracking
• Complete required reports, inspections, and documentation accurately and on time
• Maintain SDS logs and ensure proper documentation of safety materials

• Ensure prompt and professional response to resident service requests
• Address and resolve maintenance-related concerns with a customer-first approach
• Maintain strong communication with residents, office staff, and vendors
• Support resident satisfaction and retention through quality service delivery

• Enforce all company safety policies and procedures, including OSHA standards
• Train team members on safety protocols and ensure consistent compliance
• Maintain awareness of regulatory requirements and ensure adherence to local, state, and federal laws
• Identify and address safety hazards proactively

• High school diploma or GED required
• Valid driver’s license and reliable transportation required
• 2+ years of experience in multifamily property maintenance
• 2+ years of experience leading or supervising maintenance teams
• EPA Certification (Type II or Universal) required
• Certified Pool Operator (CPO) certification preferred
• CAMT certification preferred
• Proficiency in Microsoft Office required
• Experience with Entrata preferred
• Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance systems
• Experience with inventory management, vendor coordination, and budgeting
• Strong leadership, communication, and organizational skills
• Ability to multitask and perform effectively in a fast-paced environment
• Professional attitude with a strong customer service mindset
• Ability to read, write, speak English to communicate with residents and vendors, to process Company paperwork, and to interpret safety…