Detailer; IAH

FLSA: Non-exempt (Hourly Detailer)
Reports to: Facility Manager
Status: Safety-Sensitive (all facility roles)

FINE Airport Parking was built on the FINE Experience—safe, seamless, and first-class service from arrival to return. As an Auto Detailer, you embody the FINE Experience by delivering a finish guests can see, feel, and trust. Your craftsmanship is the difference that sets our shop apart and keeps travelers choosing FINE.

• Perform interior and exterior detailing per work order and SOP (wash, decontaminate, vacuum, shampoo, extract, polish/correct, sealant/wax, trim/tire dress, glass).
• Use chemicals and tools safely: follow label/SDS instructions; operate buffers, extractors, steamers, pressure washers, and vacuums per SOP.
• Protect vehicles and property: cover/protect sensitive areas, document pre-existing damage, maintain ticket/key accuracy, and
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• Safely move customer vehicles between staging/arrival lanes, wash, bays, parking areas per traffic plans; operate automatic and manual transmissions; follow speed and pedestrian rules.
• Maintain shop readiness: stock chemicals and towels, stage equipment, keep bays and racks clean and organized, complete opening/closing checklists.
• Quality control: inspect work against SOP and customer selections; correct defects before release.
• Basic guest communication: provide simple status updates and route complex issues to the lead or manager.
• Team collaboration: coordinate multi-tech jobs, split tasks per SOP, and assist others to meet time standards.

* Perform other job-related duties of similar nature and level as assigned. These are not considered essential functions and will be assigned consistent with training, safety, and business need.

• Attention to detail; ability to follow written SOPs and work orders.
• Basic familiarity with detailing tools and chemicals (training provided).
• Clear verbal communication and customer-service mindset.
• Reliable attendance and punctuality.

• Experience using extractors/steamers and dual-action polishers.
• Basic inventory/stocking experience in a shop environment.

We are people-first, with high support and high standards, focused on delivering the FINE Experience every shift.

• Medical, Vision, and Dental Insurance: FINE covers up to 80% of the employee-only premium for medical, vision, and dental insurance after a 60-day waiting period. Health spending account options are also available.
• Basic Group Life Insurance: FINE provides a $10,000 basic group life insurance plan at no cost to the employee.
• Voluntary Insurance Plans:Options for additional voluntary life, spouse/child life, short-term disability, hospital indemnity, critical illness, and accident insurance at low cost.
• Paid Time Off (PTO): PTO accrues based on your hours worked.
  • 0-12 Months Tenure:
    Up to 40 hours PTO annually.
  • 13+ Months Tenure:
    Up to 80 hours PTO annually.
• 401(k): Company match up to 4% after a 6-month waiting period.
• Additional Benefits:Discounts on personal vehicle detailing, regular team-building activities, and a collaborative work environment.

• Valid driver’s license for at least 2 consecutive years; meet insurer insurability criteria; annual MVR review.
• Ability to lift and carry up to 50 lbs. and negotiate three steps while carrying.
• Comply with FINE’s substance-free workplace policy.
• Perform essential functions with or without reasonable accommodation.

• Extended standing and walking; frequent vehicle entry and exit for short moves.
• Repetitive use of hand and foot controls when operating vehicles and shop equipment.
• Frequent lifting and carrying of detailing tools, chemicals, mats, and equipment up to 50 lbs.
• Frequent pushing and pulling of carts, vacuums, extractors, hoses, and pressure-washer lines.
• Repetitive motions and fine manipulation, including wiping, scrubbing, polishing, and spraying.
• Indoor shop and outdoor work areas with exposure to heat, cold, precipitation, chemicals/odors, noise, and active traffic near the bays.
• Use of personal protective equipment (PPE) as required.