Field Support & Training Lead Cleaning Service

Field Support & Training Lead

Office Pride Of North Alabama is looking for a motivated, dependable, and hands-on Field Support & Training Lead to join our growing team. This position plays a critical role in ensuring our cleaning staff are properly trained, supported, and set up for success. This is a floating position that provides training, service coverage, quality inspections, and field support across multiple accounts.

If you enjoy working with people, teaching others, and helping maintain high service standards, we'd love to hear from you.

• Conduct hands-on training for new cleaners at assigned accounts.
• Teach company policies, procedures, safety practices, and service expectations.
• Provide ongoing coaching and refresher training as needed.
• Help employees build confidence, efficiency, and complete quality work.
• Monitor employee progress and provide feedback for improvement.

• Provide coverage for open shifts, call-offs, vacations, and staffing needs.
• Support multiple accounts as needed.
• Respond quickly to operational needs and customer concerns.

• Conduct routine quality inspections and spot checks.
• Ensure cleaning tasks are completed according to company standards.
• Identify areas for improvement and provide corrective coaching.
• Monitor proper use and care of equipment and supplies.

• Engage with employees by providing encouragement, direction, and support.
• Assist employees with timekeeping questions and compliance.
• Report performance concerns, policy violations, or disciplinary issues to management.
• Review communication logs and relay important information to staff.

• Previous janitorial, custodial, or cleaning experience required.
• Experience training, coaching, or supervising employees preferred.
• Strong communication and leadership skills.
• Ability to work independently and adapt to changing schedules.
• Own transportation and willingness to travel between accounts.
• Strong attention to detail and commitment to quality.
• Ability to lift up to 50 lbs. and perform physical cleaning duties when needed.

• Competitive pay
• Paid training
• Growth and advancement opportunities
• Supportive leadership team
• Variety of work locations and responsibilities
• Opportunity to make a direct impact on team success
• Company Vehicle

Compensation: $14.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.

Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.

You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.