Service Department Lead

Service Department Lead

Come join the team behind some of the most prominent events in the world. From the electrifying energy of EDC, to the epic scale of Metallica's World Tour, to the high-profile production of the NFL Draft. You've seen our work at CES, on Broadway, I Heart Radio, Saturday Night Live, and The Tonight Show and that's just the beginning. From the lights and video walls to the rigging, staging and audio, no matter how big or small the production is, there's a good chance 4

Wall was behind it all. Be a part of a leading team in the entertainment industry!

We are looking for a Service Department Lead to come join the 4

Wall team!

What you will be doing:
While every day is different at 4

Wall, you will be responsible for the more in-depth repair of all company owned lighting and AV equipment, as well as all customer repairs. In addition, they are also responsible for providing technical support to customers as needed, implementing software updates when required and working with the Purchasing Department on replacement part orders.

What you bring to the table:
Our ideal candidate will have experience in A/V & Entertainment Lighting industry and experience in the repair of equipment manufactured by some of the following vendors; ETC, Vari-lite, Martin, GrandMA, etc. They will demonstrate technical/ electronic training and/or experience, will have good computer skills and the ability to troubleshoot lighting and AV equipment repair issues, and having a High School Diploma or GED is required.

What you should know :

This position is full time.

Hourly Range:

$23.00 - $26.00

Why You Should Work for 4

Wall

• Our People Rock! We pride ourselves on having a family feel where everyone feels welcomed and valued. No matter what your role is at 4
  
  Wall, you are a key piece to the success of the company.
• Perks, perks and more perks! We make it a priority to take care of everyone who works ond comprehensive medical, dental, and vision, our benefits package features a 401(k) with 5% company match, company-paid life insurance, short and long term disability, Personal Time Off (PTO), pet insurance and much more!
• The A+ Environment – It's casual Friday everyday! We strive to create a culture that encourages everyone to interact with each other and have fun. Everything from Star Wars day, to employee contests, to health and wellness months, to chili cook offs. Giving back in our communities is also important as we donate our time and gear to numerous charities.
• Our Future is Bright – Pun intended! 4
  
  Wall is a growing business and there are a lot of exciting things happening here. We are involved in a wide variety of markets within the industry and are looking to continue our surge in serving across the world with the highest quality rental gear with outstanding customer service.
• Growth That Matches Your Ambition – We offer internal promotion paths – many of our leaders started in the warehouse or field. We offer training and certifications. With multiple U.S. locations, there are opportunities to travel, transfer and expand your reach.
• Be Part of the Success – Whether you are on-site, in the warehouse, or in the office, you play an important role in our success. Work on high profile concerts, TV shows, festivals, and corporate events. Collaborate with industry professionals, including top designers and creatives in the industry.

So you want the job, now what?

Our recruitment process goes as follows:

Not interested, but know someone who might be? Refer them! If they get the job, they'll owe you one for helping them get an awesome job! P.S. 4

Wall is an EOE.