Disability Claims Specialist Job Hometown Illinois USA,Healthcare

Location: Hometown

Pay Rate: $50 per hour Work Mode: 100% Fully Remote Summary:

20 hours per week - availability needed during core workdays and hours;
Monday – Friday, 7:00AM – 5:00PM local time
This position is not for evening or weekend shifts

Responsibilities:

Manage an assigned caseload of moderately complex claims with some level of oversight
Provide timely, balanced, and accurate claims reviews and recommended decisions
Communicate proactively with claimants and representatives, demonstrating empathy and active listening
Document conversations and claim evaluations in a timely and professional manner
Interact and communicate effectively with claimants, customers, attorneys, brokers, and family members
Compile file documentation and analyze information to determine if additional information is needed
Collaborate with external and internal resources to gather necessary data
Clarify and reconcile inconsistencies during claim evaluations
Calculate monthly benefits due after the elimination period
Provide detailed written communication during the claim evaluation process
Address and resolve escalated customer complaints in a timely manner

Requirements:

3+years of LTD/IDI Insurance Claims experience
Experience with independent judgment and decision making
Demonstrated use of critical thinking and analysis
Creative problem-solving abilities and ability to think outside the box
Excellent interpersonal and communication skills in both verbal and written form
Excellent customer service skills
Demonstrated conceptual thinking and risk management abilities
Organizational and time management skills
Bachelor’s degree

Preferred Skills:

Experience with handling complex situations effectively

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction