Seasonal Campus Operations Associate

Job Summary

You'll help create welcoming spaces where everything runs smoothly behind the scenes.

Job Type: Part‑time (Seasonal, as‑needed)

Schedule: Flexible; evenings and weekends required.

Pay Range: $15.00–23.00/hour (based on experience)

Willow Creek Community Church is an egalitarian, non‑denominational, multi‑site church across Chicagoland that is passionate about helping people take next steps to love God, love people, and change the world.

As a Campus Host, you are part hospitality leader, part operations coordinator, and part problem‑solver. You’ll ensure rooms are set up with excellence, A/V systems are supported, volunteers are equipped, and guests feel genuinely welcomed.

• Lead room set‑up and campus preparation for services, ministries, special events, and rentals
• Provide A/V technical support and troubleshoot issues as needed
• Maintain quality control of campus environments
• Deliver outstanding guest service to internal teams and outside groups
• Coordinate with Facilities and Risk Management on building and safety needs
• Serve as point leader for security or evacuation situations when required
• Oversee a specialty focus area (such as volunteer training, A/V, inventory management, or lobby operations)
• Recruit, develop, train, and care for volunteer teams

• Ministry and events run smoothly and sustainably
• Spaces consistently reflect excellence and attention to detail
• Guests experience proactive, thoughtful hospitality
• Volunteers feel valued, trained, and integrated

• Skills &
  
  Competencies:
  
  
  • Strong problem‑solving and quick decision‑making skills
  • Excellent time management
  • Customer service excellence
  • Working knowledge of facility operations
  • Ability to flex your schedule as needed
  • Ability to develop and delegate to a team
• Experience &
  
  Education:
  
  
  • Must be 18 years old or older, and high school diploma or GED preferred
  • Experience leading a team
  • Prior customer service experience

Salary

Description:

$15-$23 per hour