Driver; Part-time

Position: Driver (Part-time)
Location: Rosemont

Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel is truly the best of both worlds. Complete with rotating art gallery showcases by local artists, lux amenities and upscale accommodations - our property is truly an O'Hare Oasis.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company match

Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth

Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more

Purpose:

Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. The Driver provides relevant hotel information, transports guests via shuttle, and coordinates with other departments to satisfy guest requests.

Essential Functions:

Welcomes guests to the Hotel Assists all arriving guests with luggage - coordinates the storage of luggage

Maintains the cleanliness of luggage storage and bell closet areas at all times

Assist with the cleaning of hotel's bell carts on daily basis

Maintains the cleanliness and organization of bell stand supplies and materials

Provides parking information to guests

Opens Hotel entrance door for guests

Handles guest inquiries professionally and with the utmost courtesy and accuracy

Provides guests with Hotel and surrounding area information and travel directions

Drive hotel guests to and from the airport and other assigned trips, obeying all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip/ transfers.

Assist guests with storing and retrieving their luggage from Hotel Shuttle Open Shuttle doors to assist guests on and off the Hotel Shuttle.

Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.

Maintain the Hotel Shuttle; gas, oil, cleanliness; filling in daily Shuttle reports and reporting any malfunctions on a daily basis.

Follows and obeys traffic rules & regulations

Summons taxis for outbound guests and provides information regarding other transportation options

Becomes familiar with guest names and acknowledges guests by name Maintains the cleanliness of Hotel front entrance area, immediately picking up any trash or debris, contacting Housekeeping for major cleaning tasks

Provide detailed information about hotel facilities and operating hours.

Is alert to guests who appear to be intoxicated and intend to drive a vehicle - notifies Security department immediately for assistance

Assists Security in emergency situations when requested

Ensures that deliveries of Hotel supplies and large cargo are made at the loading dock, NOT through the front door Establishes a good working relationship with all Hotel departments

Assist with Group deliveries when asked

Other duties as assigned

Notifies appropriate individuals fully and completely of all problems and unusual matters of significance

Is polite, friendly, and helpful to guests, management, employees

Attends appropriate hotel meetings and training sessions

Promotes and applies teamwork skills at all times

Executes emergency standards in accordance with hotel standards

Complies with safety regulations policies and procedures

Complies with hotel and department standards, policies, and…