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Guest Experience Lead — Front Desk
Job in
Rosemont, Cook County, Illinois, USA
Listed on 2026-07-30
Listing for:
Arbor Lodging
Full Time
position Listed on 2026-07-30
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning, Customer Service Rep -
Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
Arbor Lodging invites applications for a Front Desk Agent at our Rosemont, IL hotel. You will warmly welcome guests, manage check-ins/outs, verify reservations, issue keys, and guide guests to local dining, shopping, and attractions, while addressing questions and complaints with a professional, friendly demeanor.
The role emphasizes accurate payment handling, cash drawer balancing, and collaboration with other departments.
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