Housekeeping Houseperson

Situated between vibrant Downtown Chicago and O'Hare International Airport, Loews Chicago O'Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, retirement benefits

Paid Sick Days, Vacation, Holidays & Paid Bereavement Training & Development opportunities, career growth

Pet Insurance & Pet Bereavement Complimentary parking

Complimentary meals in Team Member Café while working

Complimentary use of fitness center

Team Member Hotel Rates, other discounts, perks & more Community volunteer opportunities

Benefits are subject to eligibility and may vary by position

To clean all public guest room areas of the hotel as assigned. To promote good public relations.

Essential Functions and Responsibilities Reports to work as scheduled, in proper uniform, in accordance with the company's personal appearance standards

Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

Follow and adhere to all policies and procedures as set forth by the Housekeeping Department Follows proper etiquette when communicating over the radio

Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

Handle guests with excellent guest relations skills

Clean back-of-the-house windows as needed

Vacuum guest hallways daily

Use proper chemicals when cleaning as described by the department's procedures

Attend all departmental meetings as scheduled

Perform all duties in a timely and efficient manner

Maintain linen closets clean, stock and organize

Bring trash to compactor at the end of the day Responsible for washing guest room glassware and delivered to linen closets

Responsible for bringing dirty glassware to housekeeping at the end of the shift

Perform all other duties as directed by management that are consistent with the policies and procedures of the company

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Is polite, friendly, and helpful to the guests, management, and fellow team members

Attends all appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment, and work area Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Recycles whenever possible

Remains current with hotel information and changes

Supportive Functions and Responsibilities Promotes and applies teamwork skills…