Human Resources Manager

Job Details

Job Location:

Ronald McDonald House near Lurie Children's Hospital - Chicago, IL 60611

Position Type:
Full Time Education Level: 4 Year Degree Salary Range: $85,000.00 - $95,000.00 Salary Travel Percentage:
Negligible Job Shift: Day Job Category:
Human Resources

We exist so families can get better together. Each night, we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses® and four Ronald McDonald Family Rooms®. Enabling families to stay close to their hospitalized child supports the health and well-being of the child and saves families more than $10 million in hotel and food costs each year.

We also operate the Ronald McDonald Care Mobile® program, providing medical care to children in underserved areas. Ronald McDonald House Chicagoland & Northwest Indiana is an independent not-for-profit 501(c)(3) organization.

The Human Resources Manager plays an important role in supporting Ronald McDonald House Chicagoland & Northwest Indiana’s mission by ensuring consistent, effective, and compliant execution of the organization’s day-to-day People Operations.

Reporting to the Chief People Officer, this position is responsible for the administration and execution of core People processes and programs throughout the employee lifecycle. As one of two People professionals supporting the organization, the Manager works across multiple areas of Human Resources, with a primary focus on operational excellence, consistency, timely follow-through, accurate documentation, and compliance.

• Manages the day-to-day execution of People Operations processes and programs, ensuring work is completed accurately, consistently, timely, and in accordance with organizational policies and applicable employment laws.
• Administers employee lifecycle processes, including onboarding, employee changes, benefits, leaves of absence, performance processes, and offboarding.
• Maintains accurate and confidential employee records and ensures appropriate documentation of employment-related actions and decisions.
• Administers and coordinates FMLA, ADA accommodations, workers’ compensation, unemployment, wage and hour requirements, and other employment-related processes, working in partnership with the Chief People Officer and escalating complex or high-risk matters as appropriate.
• Coordinates required reporting, audits, regulatory filings, and other compliance activities.
• Maintains standard operating procedures, tools, and documentation to support consistent People practices across the organization.
• Monitors People Operations processes and deadlines to ensure appropriate follow-through and completion.
• Identifies and implements improvements to processes, workflows, HR systems, and automation to improve efficiency, accuracy, consistency, and employee experience.
• Maintains current knowledge of applicable employment laws and People Operations practices and brings potential compliance issues or needed changes to the attention of the Chief People Officer.

• Provides day-to-day guidance and support to managers on employee relations, performance management, documentation, corrective action, conflict resolution, and other employee matters, consulting with or involving the Chief People Officer as appropriate.
• Works with managers and the Chief People Officer, as appropriate, to address performance concerns, including performance improvement plans, corrective actions, documentation, and difficult employee conversations, providing day-to-day coordination and follow-through.
• Conducts or supports workplace investigations as assigned, working with the Chief People Officer and other appropriate parties to ensure…