CPQ Business Analyst

Overview

The CPQ (Configure, Price, Quote) Analyst is responsible for testing, optimization, and continuous improvement of the CPQ system. This role ensures accurate pricing, seamless quote generation, and efficient approval workflows to support the sales team. The CPQ Analyst will collaborate cross-functionally to maintain data integrity, train internal users, and implement system enhancements that drive efficiency and accuracy in the quoting process.

CPQ Testing & Quality Assurance

• Conduct end-to-end testing and validation of CPQ configurations, including product rules, pricing logic, discount structures, approval workflows, and quote templates.
• Execute UAT cycles before and after releases; document defects, track issues, and verify fixes.

Process Optimization

• Evaluate and improve CPQ-related processes for product configuration, quoting, pricing, and approvals.
• Document current- and future-state workflows and support scalable rule and process improvements.

Data Accuracy & Pricing Alignment

• Partner with Pricing and Revenue Operations to ensure consistent, accurate pricing books, cost structures, promotional updates, and discount logic.
• Monitor data integrity and identify discrepancies or process gaps.

Cross-Functional Collaboration

• Partner with Sales, Finance, IT, Operations, and other stakeholders to gather requirements and translate business needs into system enhancements.
• Coordinate with IT/CPQ Administrators on release timing, data model considerations, integration alignment, and environment changes. (This role does not own system administration or deployments.)

User Training & Support

• Deliver training sessions, job aids, and guidance to sales teams, customer service, and other internal users.
• Provide support during quoting cycles and assist users with CPQ best practices.
• Monitor adoption trends and user feedback to drive continuous improvement.

• 3+ years of experience in CPQ, CRM, Sales Operations, Revenue Operations, or Business Systems roles.
• Working knowledge of Salesforce CPQ (Revenue Cloud), Oracle CPQ, or similar platforms.
• Strong analytical and problem-solving skills with the ability to troubleshoot configuration and process issues.
• Experience supporting or participating in system testing, validation, and release cycles.
• Excellent communication skills with comfort supporting and training cross-functional users.

• CPQ certification (e.g., Salesforce Certified CPQ Specialist, Oracle CPQ certification).
• Familiarity with pricing concepts, quoting operations, or revenue lifecycle processes.
• Understanding of CRM systems and cross-functional workflows.

At Life Fitness / Hammer Strength, we think customer first, play as one team, and raise the bar on fitness innovation—in the gym and in every corner of our facilities. We persevere and get it done, with a clear purpose to inspire each other to live healthier lives. If you're ready to bring out the best in people while powering the future of fitness manufacturing, we invite you to apply.

Want to take the next step in your career? Life Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process.

If your CV/ resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.

At Life Fitness / Hammer Strength, we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position, intended for U.S. applicants, is $60,600 - $83,700 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and the actual salary may vary for applicants in a different geographic location.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members, including, but not limited to: a 401(k) savings plan with 4% employer match; medical, dental and vision insurance, parental, medical and military leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, paid vacation days beginning at 13 days annually, paid sick leave as provided under state and local paid sick leave laws, company paid short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, hospital indemnity;

identity protection, legal services, adoption…