More jobs:
Product Lead - CRM; Salesforce
Job in
Rosemont, Cook County, Illinois, USA
Listed on 2026-02-12
Listing for:
Coca-Cola
Full Time
position Listed on 2026-02-12
Job specializations:
-
IT/Tech
IT Business Analyst, IT Consultant, Systems Analyst
Job Description & How to Apply Below
Location: Rosemont
This job is with Coca-Cola, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Position Responsibilities:
Lead Salesforce CRM Service Cloud lifecycle, from initial implementation to global enhancements
Act as the bridge between business and technical teams, ensuring alignment with objectives and governance
Define and deliver the CRM roadmap, starting with U.S. and scaling globally
Translate business requirements into detailed solution and technical designs, maintaining comprehensive documentation
Validate partner solutions against business needs and provide timely approvals
Own test planning, preparation, and execution for sprints, ensuring quality and compliance
Other projects or duties as assigned
Required
Education and Experience:
Bachelor’s Degree with 4 plus years of experience in product management and Salesforce CRM/Service Cloud implementations.
Familiarity with Agile methodologies and ITIL processes.
Preferred
Education and Experience:
Bachelor’s Degree in supply chain, business, administration, or IT engineering
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