Project Coordinator l

Location: Rosemont

Big Red Rooster Flow As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Project CoordinatorRESPONSIBILITIESAssist in the development and maintenance of project quoting, ensuring alignment with project objectives and deadlines - manage workload and meet project KPIsIdentify issues in scope and communicate with the external & internal teams/installers/vendors/customers for resolution

Identify opportunities for process improvement and communicate through the proper channels

Maintain accurate project documentation for PM communications to the customer

Typically quote and place orders for brand conversion projects

Maintain and understand customer/brand products and offerings to address questions

Collaborate with the team and supervisors to ensure the correct resolution of complex issues

Stay up to date on product knowledge, processes, and best practices as training/information is provided by theteam, brand, and supervisors

Use internal systems/reporting for most project initiatives

Contribute to a positive company and team culture

Manage Customer Support Team in box including phone and email requests

And other duties as assignedCOMMUNICATIONRead/analyze survey information and site documents for accurate scope and quotes

Provide clear and concise written delivery

Provide excellent customer service by actively listening, understanding needs, and executing a solution

Fast paced email and phone response times

Respond effectively to sensitive inquiries

Verbally communicate effectively with clients/customers

Escalate appropriately when there are questions or escalated issuesCRITICAL THINKINGAbility and willingness to face challenges and solve problems while maintaining effective customer relationships bymeeting or exceeding their requirements and expectations

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limitedstandardization exists

Ability to interpret various instructions furnished in written, oral, diagram, or schedule form Strong organizational skillsQUALIFICATIONS1-3 years working in a business environment

General business background with working knowledge of principles, practices, and techniques of project management

Strong analytical / problem-solving skills

Excellent communication and time management skills to be able to manage a fast-paced and constantlychanging work environment

Experience in customer service, construction, or branding is a plusEDUCATIONBS or BA Degree, or similar experience

Pay Range:36,000.We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.
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