Operations and Logistics Administrator

Join us as we empower the world to work out, creating healthier lives together. At Life Fitness / Hammer Strength, we are driven by a simple purpose: to empower the world to work out, creating healthier lives together. As the global leader in commercial fitness equipment and solutions, our teams design, manufacture, and deliver innovative products that power workouts around the world.

We are seeking an Operations and Logistics Specialist to support our Logistics and International Planning teams in a role that blends data analysis and logistics operations (approximately 50% analytical and 50% administrative/logistics responsibilities). In this position, you will leverage multiple systems to generate reports and insights that support the management of logistics operations and international planning. You will collaborate across teams within the Logistics and Operations organization while developing a strong understanding of logistics and export processes.

This role also serves as a key point of contact for questions related to order entry, operations, and logistics, ensuring escalations are handled professionally and efficiently. Additionally, you will track and report KPIs, identify operational deficiencies, and help improve processes that strengthen performance and reliability across the department.

This hybrid position is based out of our Global HQ in Rosemont, IL. M/F remote and T‑Th are in‑office collaboration days.

• Record and communicate KPIs by logging incidents and working with the supervisor for reporting metrics.
• Create and maintain all digital ISO and process documentation for the International Planning Group/Transportation.
• Create/maintain reports and data as needed utilizing Excel, OBI and Oracle.
• Become the SME in all logistics processes.
• Liaison between the business and IT when supporting Projects.
• Ensure prompt escalation of operational issues to management for resolution.
• Represent the Department in internal meetings and projects as needed.
• Responsible for training and mentoring the team.
• Manage time sensitive tasks (QA holds, Item changes, Date moves, ATO scheduling).
• Order/Quote entry.
• Complete Transactions needed in the system.
• Processing of drop ships, RMA and MITs as needed.
• Attend item meetings to become an item expert for the team.
• Maintain and improve the Latin America Order Form.
• All other duties as assigned.

• Associate Degree or 2+ years of experience in Logistics / Exports / Supply Chain.
• Ability to multitask in various disciplines in a fast‑paced environment.
• Very strong written and oral communication skills.
• Extremely organized with strong customer service, analytical, interpersonal, and proven decision‑making skills.
• Advanced level in Microsoft Office Suite (Excel, PowerPoint) required.
• Oracle ERP and OBI systems preferred.

The salary range for this position, intended for U.S. applicants, is $48,700 – $67,800 annually. The position is categorized as non‑exempt and eligible for overtime in accordance with applicable law. The actual salary will vary based on applicant’s education, experience, skills, and abilities. The salary range reflected is based on a primary work location of Rosemont, IL and may vary for applicants in a different geographic location.

Benefits for full‑time team members include a 401(k) savings plan with 4% employer match; medical, dental and vision insurance; parental, medical and military leaves of absence; paid time off (including 12 paid holidays, 13 paid vacation days, paid sick leave); company paid short‑term and optional long‑term disability; health savings account; health care and dependent care reimbursement accounts; employee and dependent life insurance;

supplemental life and AD&D insurance; hospital indemnity; identity protection; legal services; adoption assistance; tuition assistance; commuter benefits; employee discounts; and an employee assistance program that includes free counseling sessions.

Life Fitness / Hammer Strength is an equal‑opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal, state, and local laws regarding employment recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.