Market Insights Specialist

Marketing Specialist, Market Insights

Supports the development and application of market, customer, and competitive insights that inform marketing and go‑to‑market decisions. Partners closely with the Sr. Manager, Research & Insights to execute research, analyze data, and translate findings into clear, actionable insights for internal teams.

Individual contributor focused on insight generation, synthesis, and storytelling. Works collaboratively with marketing, product, and other partners to ensure decisions are grounded in a strong understanding of customers and markets.

This is a hybrid position based out of our Global Support Center in Rosemont, IL. Remote:
Mon/Fri, In‑office:
Tues/Wed/Thurs.

• Support primary and secondary market research, including customer, market, product, and competitive analysis.
• Analyze qualitative and quantitative data to identify trends, insights, and implications for marketing and business decisions.
• Translate research findings into clear, concise insights and recommendations for internal stakeholders.
• Develop summaries, presentations, and materials that communicate insights in a decision‑ready format.
• Partner with the Sr. Manager, product teams, and other cross‑functional stakeholders to support marketing and business questions.
• Participate as a contributor in product and concept testing, supporting study execution and insight synthesis.
• Assist with research operations, including project coordination, vendor support, and documentation.
• Monitor industry trends and support recurring trend reporting.
• Attend industry trade shows as needed (typically up to 2x per year).

• Bachelor’s degree in Marketing, Business, Analytics, or a related field.
• 1–3 years of experience in market research, insights, marketing analytics, or a related role.
• Familiarity with qualitative and quantitative research methods.
• Strong analytical and problem‑solving skills.
• Ability to clearly communicate insights through written and visual formats.
• Experience working with data, reports, and presentations (Excel, PowerPoint; BI tools a plus).

• Experience supporting marketing or go‑to‑market teams, preferably in a B2B environment.
• Exposure to market research, competitive intelligence, or customer insights (e.g., VOC, NPS, CSAT).
• Interest in developing insight storytelling and research skills.

Salary range for U.S. applicants: $62,300 - $86,000 annually. Salary will vary based on education, experience, skills, and abilities. Roles supported in Rosemont, IL with potential adjustments for other geographic locations.

We offer comprehensive benefits including 401(k) with 4% employer match, medical, dental, vision, parental, medical and military leaves of absence, paid time off, 12 paid holidays, paid vacation starting at 13 days annually, paid sick leave, short‑term and optional long‑term disability, health savings account, health care and dependent care reimbursement accounts, life insurance and supplemental life and AD&D insurance, hospital indemnity, identity protection, legal services, adoption assistance, tuition assistance, commuter benefits, employee discounts, and an employee assistance program with free counseling.

We are an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. We comply with all applicable federal, state, and local laws regarding employment. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.