FCL Import Specialist

Key Responsibilities

• Coordinate and manage ocean FCL import shipments from origin to final delivery.
• Communicate with overseas agents, carriers, customers, truckers, and warehouses.
• Arrange customs clearance and monitor shipment compliance requirements.
• Review shipping documents including Bills of Lading, commercial invoices, packing lists, and arrival notices.
• Track shipments and proactively update customers on shipment status.
• Verify and process vendor invoices and customer billing.
• Resolve shipment delays, demurrage, detention, and operational issues.
• Maintain accurate records within the company's operating system.

• Minimum 2 years of experience in Ocean Import Freight Forwarding.
• Strong knowledge of FCL import operations and U.S. import procedures.
• Familiarity with Customs regulations, ISF filing, and ocean carrier processes.
• Excellent communication and customer service skills.
• Ability to manage multiple shipments and deadlines simultaneously.
• Proficiency in Microsoft Office applications.
• Experience with freight forwarding software is a plus.