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Front Desk Executive - Resort
Job in
Karjat, Maharashtra, India
Listed on 2026-06-08
Listing for:
Suraj VishwanathRao Ramteke (Proprietor of Ideal Crew Technology)
Full Time
position Listed on 2026-06-08
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Description We are looking for a friendly and professional Front Desk Executive to join our resort team in India. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant stay.
Responsibilities Greet and welcome guests upon arrival, ensuring a positive first impression.
Manage check-in and check-out processes efficiently and accurately.
Handle guest inquiries, requests, and complaints in a timely manner.
Coordinate with housekeeping and maintenance departments to ensure guest satisfaction.
Maintain an organized front desk area and manage phone and email communications.
Process payments and manage cash transactions while ensuring accuracy.
Assist in managing reservations and bookings through the hotel's management software.
Skills and Qualifications 2-3 years of experience in a front desk or customer service role, preferably in the hospitality industry.
Strong communication and interpersonal skills to interact effectively with guests and team members.
Proficiency in hotel management software and Microsoft Office Suite.
Excellent organizational skills and attention to detail.
Ability to handle stressful situations and resolve conflicts amicably.
Knowledge of local attractions and services to assist guests with inquiries.
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