Remote Service Technician

NETSTAL Inc. is seeking a dedicated and motivated professional to join our team at the earliest possible opportunity.

Jeff Sumrow, Field Service Operations Supervisor

• Provide installation, troubleshooting, repair and technical support for Netstal equipment across the United States and Canada.
• Ensure equipment performance meets customer requirements and provide technical guidance.
• Conduct training programs on operation and maintenance as needed.
• Resolve complex technical issues independently and maintain documentation.
• Support less experienced service personnel and maintain strong customer relationships.

• 3–5 years of mechanical/electrical experience, ideally as Field Service Engineer/Technician.
• Strong mechanical and electrical aptitude with proven troubleshooting skills.
• Ability to work independently with excellent customer communication.
• Flexibility for 80% travel and willingness to work in industrial environments.
• Strong documentation, time management, and problem-solving abilities.

• Competitive compensation and comprehensive benefits package including 401(k), medical, dental, and vision.
• Dynamic environment with strong training and development support.
• International collaboration opportunities including training in Switzerland.
• Family-like company culture with strong focus on customer success.

For questions about your new role, please contact Jeff Sumrow, Field Service Operations Supervisor at

Netstal stands for the world’s leading high-performance injection molding technology. The Netstal brand goes back to our founding location of the same name in the canton of Glarus, Switzerland. We employ over 500 people at our headquarters with production facility in Näfels and in our international subsidiaries.