Maintenance Supervisor- M Club

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, it manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds worldwide.

The company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets. Founded in 1993 by Bob Faith, Greystar delivers world‑class service in the rental residential real‑estate business.

This role oversees and performs technical and mechanical work that ensures the inside and outside buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

• Assists and completes work orders generated from resident requests and routine upkeep by diagnosing problems, diagnosing defects, and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Oversees and completes the "make‑ready" process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspection, creating a punch list of maintenance work, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market‑ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas to reflect the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet the required quality standards, scope, and specifications.
• Maintains adequate inventory of spare parts and maintenance materials and collaborates with the Community Manager to order supplies and tools while staying within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists the Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, avoiding wasteful use of materials and supplies, and practicing proper use of tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, keeps MSDS sheets current and accessible, and stays up to date on all OSHA and other safety‑related laws and requirements to ensure community compliance.
• Demonstrates customer‑services skills by treating residents and others with respect, answering questions from team and residents, and responding sensitively to complaints about maintenance services with efficiency and urgency.

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or a related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment, and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills to interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and remain calm when addressing and resolving customer problems.
• Ability to…