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Resident Engineer

Job in Mccordsville, Hancock County, Indiana, 46055, USA
Listing for: Knapp, Inc.
Full Time position
Listed on 2026-06-27
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic
Job Description & How to Apply Below
Location: Mccordsville

Resident Engineer

KNAPP brings new technology to warehouse automation.

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We – more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.

One of the KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

Essential Functions and Responsibilities :
  • Investigate and rectify electro-mechanical faults and provide preventative measures for proper operation of equipment based on design specifications
  • Provide emergency breakdown and specialist engineering expertise
  • Establish and calibrate automation equipment, and analyze the results of precision testing
  • Provide engineering expertise for the installation of conveyor and precision automation equipment
  • Monitor systems and supplied equipment to ensure proper care and functionality, and react to observed needs of the system based on design specifications,
  • Perform mechanical strip-down/re-assembly, wiring, machine calibration and system testing and analyzing according to the system design requirements,
  • Overseeing updates to various types of machinery systems and providing instruction related to the proper engineering specifications,
  • Engineer equipment modifications and designs to complete troubleshooting of PLC-based machinery and highly automated robotics equipment and control systems.
  • Respond to emergency calls by Customer
  • Be safety conscious in all activities, demonstrate a track record of owning problems and promote successful completion of the tasks
  • Provide first-class response to Customer, ensuring as reasonably and practical as possible a first-time right policy
  • Handle set up and calibration of precision automation equipment
  • Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service
  • Achieve performance in terms of expected output, speed of response, quality of repair and standards of workmanship
  • Train customer's maintenance team as required
  • Maintain quality of service by ensuring effective communication with customers
  • Ensure that reports are well written and legible
  • Execute site quality procedures, safety procedures, and any statutory procedures
  • Participate in regular meetings to discuss activities and progress
  • Provide specialist maintenance service support to the Customer's installed system
  • Ensure that all spare parts usage issues are logged appropriately and promptly with the Knapp Spare Parts team
  • Ensure that all time sheets and documents are accurate and legible; to be submitted to Knapp on biweekly basis for approval
  • Experience in mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing
  • Ability to work against a timeframe to complete reactive repairs
  • Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner
  • Show hands-on ownership of issues to achieve a quick time resolution
  • Ability to appreciate health & safety considerations with regard to given tasks and to carry out risk assessments
  • Mechanical aptitude, including the ability to read assembly drawings
  • Ability to operate hand tools and assemble parts onto equipment
  • Ability to follow set up instructions, assembly drawings and check lists
  • Strong attention to detail and exceptional follow-up skills
  • Excellent communication and customer service skills with both internal and external Customers
  • Computer literate with basic Microsoft Office skills
  • Willingness to learn and adapt to changing role requirements
  • Appreciation of cultural diversity
  • Perform all other…
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