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Event IT Technician ( Merchandise

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Legends Global
Full Time position
Listed on 2026-09-18
Job specializations:
  • Maintenance/Cleaning
    Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: Event IT Technician (Legends Global Merchandise)
Location: Indianapolis

LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white‑label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.

LEGENDS GLOBAL Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white‑label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world‑class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sounds like a winning formula for you.
Join us!
GLOBAL MERCHANDISE Recognized leaders in retail and merchandising worldwide, Legends Global Merchandise provides a fully customized, customer‑centric, omnichannel shopping experience for fans. Our vertical service solution allows us to provide the latest trends, styles, designs, and brand collaborations across different categories. For in‑venue, e‑commerce and pop‑up operations, Legends sets the standard when it comes to a unique shopping experience. We pride ourselves in creating a customized portfolio of inventory based on each property and operating as a true extension of each client’s brand.

Different guests want different things, and we are here to build and provide a tailored retail experience.

THE ROLE

Candidate eligible for this position must be customer service‑focused, with the ability to work independently and be flexible to help out with any Legends locations. The person filling this position will have success if they possess the ability to work in a fast‑paced, dynamic work environment with changing work priorities. The qualified individual will also possess solid analytical and problem‑solving skills;

proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders. 35% travel is required.

Essential Functions
  • Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals.
  • Establish and test network connectivity (wired and wireless) to ensure reliable POS operations.
  • Prepare and stage equipment prior to event launch.
  • Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly.
  • Provide on‑site IT support for staff and troubleshoot hardware/software issues.
  • Safely dismantle and pack POS and IT equipment for return shipment.
  • Document system performance and report any issues for follow‑up.
  • Support end‑user applications and perform software updates as needed.
  • Maintain…
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