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Field Service Technician

Job in Indianapolis, Marion County, Indiana, 46202, USA
Listing for: Stanley Black and Decker
Full Time position
Listed on 2026-06-02
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic, Field/Service Technician
Job Description & How to Apply Below
** Field Service Technician - Remote - 50% travel*
* ** Indiana Region, USA*
* ** Come make the world and accelerate your success.*
* It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

** The Job:*
* As a Field Service Technician, you'll be part of our Stud Welding team working as a remote employee supporting the Indiana, Illinois and Kentucky area.
You'll get to:

+ Make field service calls both local and out of state at times with little advance notice and possibility for extended periods of time.

+ Integration support which includes teaching, adjustment, calibration, and diagnosing issues related to the system.

+ Commissioning of systems at customer location. You may be commissioning many systems in various sections of a plant.  In some cases, this may require extensive walking of long distances or standing for periods of time.  You are required to attend all kick-off meetings asked by customers.

+ Final buy-off of installation.  Using an installation buy-off guide you are responsible to complete the final buy-off and document any open issues and or exceptions related to the cell equipment.  This may require standing on a robot or taking specific measurements very close to the floor.

+ Assures that all equipment at assigned customer plants operate at maximum target reliability levels (99.998%) or provides written documents to the Technical Field Manager the reasons for the exceptions.

+ Diagnoses and repairs equipment to component level using various test equipment (i.e. oscilloscope, multi-meter, chart recorder, etc.).

+ Records service reports and updates plant inventory, when necessary, after all visitations utilizing  (SFDC FSL)

+ Maintains plant information database to include equipment performance and customer satisfaction surveys on all related product lines. (SFDC FSL)

+ You are responsible to log all open issues and follow them through to completion.

+ Assist customers in identifying and ordering spare parts and capital equipment.

+ Files accurate expense reports in a timely manner.

** The Person:*
* You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

+ 2+ years of experience in an electrical / electronic equipment troubleshooting.

+

Experience with robot / PLC interfacing including basic ladder logic.

+ Basic understanding of SWS and SPR systems preferred

+ Basic understanding of safety circuits and commissioning systems

+ Ability to program systems

+ Ability to troubleshoot at an intermediate level

+ Has knowledge of mechanical components (Pneumatics, Weld heads, feeders, spindles)

+ Electronic technology degree or equivalent;
Associates or Bachelor's Degree desirable

** The Details:*
* You'll receive a competitive salary and a great benefits plan, including:

+ Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

+ Discounts on Stanley Black & Decker tools and other partner programs.

** And More:*
* We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

+  _Grow:_  Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

+  _Learn:_  Have access to a wealth of learning resources, including our digital learning portal.

+  _Belong:_  Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

+  _Give Back:_  Help us continue to make positive changes locally and globally through volunteerism, giving back, and…
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