Connected Solutuions Technician

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Where your purpose accelerates our mission. This is where your technical expertise in connected medical systems directly supports patient care. As a Connected Solutions Technician, you’ll ensure critical healthcare technologies operate reliably—helping clinicians deliver safe and effective treatment.

• You will support and train field service technicians and other CSTs on advanced systems and service procedures.
• This role operates across hospital environments and service centers, supporting both installed systems and new deployments.
• You’ll work with technologies spanning medical devices, network infrastructure, and connected care platforms.

• Perform advanced troubleshooting and repair of electronic, hydraulic, and pneumatic medical equipment.
• Diagnose and resolve issues with network-connected devices, including servers and PoE switches.
• Maintain and configure computer and network equipment post-installation (systems, peripherals, configurations).
• Plan and execute preventive maintenance and service schedules across assigned customers.
• Perform in-field depot-level repairs on internal mechanical and electrical components.
• Utilize OEM service documentation for root‑cause analysis and corrective actions.
• Support product installations, system implementations, and configuration activities.
• Participate in on‑call service support as scheduled.

• Candidates must reside within 50 miles of the job location at the time of hire.
• 5+ years of hands‑on experience servicing medical devices.
• Experience troubleshooting mechanical, electrical, and networked systems.
• Knowledge of network infrastructure, including TCP/IP and connected device environments.
• Experience troubleshooting PoE switches, servers, and connected systems.
• Associate degree or technical/trade certification in a related field preferred.
• Certifications such as CompTIA Network+, Security+, MCSE, or MCSA preferred.
• Experience working with FDA‑regulated medical devices preferred.

The estimated base salary for this position is $60,000 – $82,500. The range reflects an anticipated salary for the role and may vary based on market data and other factors.

Our benefits include comprehensive medical, dental, and vision coverage starting day one; basic life, accident, short‑term and long‑term disability; and business travel accident insurance. We also provide a 401(k) plan with company matching, an Employee Stock Purchase Plan, flexible spending accounts, educational assistance, and generous paid time off ranging from 20 to 35 days depending on tenure. Additional benefits include parental leave, commuting assistance, an employee discount program, an employee assistance program, and childcare support.

Baxter is an equal‑opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know your request and contact information.