×
Register Here to Apply for Jobs or Post Jobs. X

Guest Experience Supervisor

Job in Kota Yogyakarta, Indonesia
Listing for: BukitVista
Full Time position
Listed on 2025-11-27
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Hotel Management
Job Description & How to Apply Below
Location: Kota Yogyakarta

We invite you to join our mission to innovate the hospitality experience, creating memorable moments for our guests. As a Guest Experience Supervisor, your efforts are crucial in realizing this vision. By ensuring our properties meet and exceed the highest standards, you will be at the forefront of delivering the exceptional stays our guests expect.

What will you do:

Your role as a Guest Experience Supervisor is guided by Bukit Vista’s Leadership Attributes, focusing on property quality and guest satisfaction:

  • Coordinate with housekeeping, maintenance, and other operational teams to ensure properties are impeccably maintained and ready for guest arrivals.
  • Oversee the scheduling and execution of regular property inspections, ensuring all areas meet Bukit Vista’s high standards.
  • Conduct detailed inspections of properties to assess and maintain quality standards, identifying and addressing any issues promptly.
  • Engage with guests to gather feedback on their stay, implementing immediate corrective actions to resolve any concerns and drive towards achieving five-star reviews.
  • Our dedication to excellence is reflected in our achievement of elevating eight properties to ‘Guest Favorite’ status on Airbnb. This distinction demonstrates our relentless pursuit of creating exceptional guest experiences, with every detail thoughtfully considered and meticulously curated. Our Guest Favorite listings include:

    • A growth mindset with a proactive approach to problem-solving and innovation.
    • Strong leadership and people management skills, with the ability to inspire and motivate a team.
    • Excellent communication and interpersonal skills, capable of building strong relationships with guests, team members, and partners.
    • Proficiency in data analysis and the use of AI-powered tools for market research and guest feedback analysis.
    • Experience in hospitality management or a related field, with a demonstrated track record of improving guest satisfaction and operational efficiency.
    • A Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
    What is it like to work at Bukit Vista?

    Let’s hear what our interns and employees say about it.

    Hi, I’m Rama, and I’m excited to share the significant progress made by Bukit Vista’s team and culture.

    Join Us

    If you feel that you might be the right talent we’re looking for, please send your application by clicking the apply button below! Ensure your CV is updated, and your application form is in English. Including a Linked In profile or examples of past projects is a plus! We value candidates passionate about hospitality, interested in technology, and eager to work in a fun, collaborative environment.

    #J-18808-Ljbffr
    Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
    To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary