Associate Facilities Manager

Building global, iconic brands people trust and champion

The Habit Burger Grill

Hybrid

Job Summary

Habit Burger & Grill is seeking an Associate Facilities Manager to support the repair, maintenance, renovation, and overall asset condition of our restaurant portfolio and operations. This position serves as a primary facilities resource for restaurant Operations, supporting repair and maintenance, vendor management, preventative maintenance, facility inspections, remodel projects, and new restaurant turnover.

The Associate Facilities Manager will develop a strong understanding of Habit’s restaurant design standards, equipment, building systems, and operational requirements to make timely, cost-conscious, and effective facilities decisions. A significant portion of the workday will be spent managing repair and maintenance activity through Service Channel and communicating with restaurant teams, internal stakeholders, and service providers.

Essential Duties and Responsibilities

• Serve as a primary facilities contact for assigned restaurants and support Operations in maintaining safe, functional, and brand-compliant facilities, fixtures, furniture, equipment, and building systems.
• Utilize Service Channel to manage work orders, proposals, vendor communication, asset history, invoices, and related activity. Approximately 60% or more of the workday may involve facilities systems and work-order administration.
• Prioritize and monitor open work orders from dispatch through completion; review proposals for appropriate scope, pricing, and business need.
• Maintain timely communication through Microsoft 365, Teams, Service Channel, and other approved business platforms.
• Assist restaurant teams and vendors with troubleshooting HVAC, refrigeration, plumbing, electrical, mechanical, kitchen equipment, roofing, and general building issues.
• Identify recurring repair trends and recommend preventative maintenance, corrective action, equipment replacement, or capital solutions.
• Support urgent and after-hours facility issues as business needs require.

Vendor, Preventative Maintenance & Asset Management

• Identify, qualify, negotiate with, and manage regional and national service providers; monitor response times, pricing, quality, and Service Level Agreement (SLA) compliance.
• Establish, manage, and track preventative maintenance programs, service agreements, and asset information.
• Evaluate repair-versus-replacement decisions based on asset condition, repair history, operational impact, lifecycle cost, and budget.
• Conduct annual and as-needed restaurant inspections, including interior, exterior, roof, and rooftop equipment reviews.
• Document deficiencies using photographs, digital inspection tools, reports, and work orders and coordinate corrective action.
• Identify opportunities to improve facility reliability and reduce operating costs without compromising safety, operations, guest experience, or brand standards.
• Manage assigned restaurant remodels, refreshes, repairs, and facility improvement projects from planning through completion, including scopes of work and Requests for Proposal (RFPs) based on current Habit Burger Grill standards.
• Coordinate contractor bidding, proposal review, scheduling, project execution, and required materials, fixtures, furniture, and equipment.
• Coordinate with Operations to minimize disruption to restaurant operations and monitor contractor adherence to approved scope, schedule, quality, safety, and brand standards.
• Perform project completion inspections and manage punch-list items through closeout.
• Track project scope, budget, schedule, change orders, risks, invoices, and completion status using approved project-management tools and spreadsheets.
• Support Construction and Operations during new restaurant completion and turnover, including pre-opening inspections using approved digital checklists.
• Coordinate follow-up with Construction, contractors, vendors, and Operations.
• Support the transition of new restaurants into ongoing facilities and preventative maintenance programs.
• Manage assigned warranty repair items in partnership with the Construction Manager and track issues through completion.
• Support facility needs related to restaurant growth, acquisitions, relocations, closures, conversions, and other portfolio changes.
• Manage assigned repair and maintenance activities within established approval limits and budgets; review vendor proposals and invoices for scope, pricing, documentation, and coding.
• Support repair and maintenance budgeting, forecasting, capital planning, and cost-control initiatives.
• Maintain accurate records for work orders, inspections, preventative maintenance, warranties, vendors, and projects.
• Partner with Restaurant Operations, Construction, Design, Development, Finance, Procurement, IT, Risk Management, and other internal stakeholders.
• Communicate facility conditions, recommendations, project impacts, timelines, costs, and operational risks clearly and promptly.
• Support departmental…