Maintenance Supervisor

The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventive maintenance, personnel management, compliance with safety standards, and customer service. The Supervisor works alongside the Community Manager to oversee staff and vendor activities, ensuring property maintenance and resident satisfaction.

• Maintain daily onsite presence.
• Coordinate, schedule, and respond to resident and management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units.
• Inspect grounds, buildings, and community features daily to identify and correct hazardous conditions.
• Manage inventory of maintenance supplies while adhering to budget guidelines set by the Community Manager.
• Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs.
• Maintain a well‑organized and properly stocked maintenance shop in compliance with safety standards and OSHA guidelines.
• Implement and promote a hazard communications program and teach safe work practices.
• Participate in unit inspections as requested.
• Maintain accurate records of service requests, EPA/OSHA standards, preventive maintenance, apartment make‑ready status, and work progress.
• Assist with general upkeep, maintenance, and cleaning of office, common areas, and model units.
• Participate in on‑call emergency response at the community.
• Plan for economical use of property resources, equipment, and supplies, including obtaining bids and pricing from vendors.
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency.
• Supervise, train, and schedule maintenance staff under the direction of the Community Manager.
• Check work progress of each staff member daily and provide assistance or instruction as needed.
• Provide input to the Community Manager regarding employee performance evaluations.
• Promote harmony and quality job performance through effective leadership and ongoing training.
• Ensure excellent customer service and monitor service request turnaround and responsiveness.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Maintain consistency in dealing with residents on all matters and enforce community policies delegated by the supervisor.

• High School Diploma or Equivalent.
• EPA & CPO certification required; HVAC experience desired.
• Basic computer skills and proficiency with on‑site software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

• Regular movement across work sites, use of wrists, hands, and fingers in repetitive motions.
• Ability to work overtime, weekends, and night hours (on‑call emergencies).
• Move objects of 100+ lbs. and operate machinery, power tools, and motor vehicles or golf carts.
• Work in outdoor environments with exposure to weather extremes and hazardous chemicals.
• Occasionally remain stationary for prolonged periods.

• Same requirements as above, with additional emphasis on large staff coordination and extended work periods.

• Must have reliable transportation due to on‑call requirements.

Salary Range: $30 per hour to $31 per hour.

Benefits include medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, performance bonuses when applicable, paid sick days, and company holidays. The position is categorically safety‑sensitive and may be subject to additional compliance requirements.