Facilities Technician

GENERAL SUMMARY

This position is responsible for maintaining Club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.
This position is based out of our Arena Sports, Issaquah location.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Respect The Past
Accept Responsibility
Pay it Forward

Actions We Live By. It’s who we are when we step into our full power.

We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward
Ruthlessly Consistent
Do the Right Thing

• Learn and apply the company’s standard operating procedures.
• Daily custodial duties and preventive maintenance responsibility of the building and systems. Based on location, these responsibilities may include pool vacuuming and testing, adjusting pool water chemicals, arcade repair and testing (if applicable), indoor soccer turf repair and maintenance (if applicable), plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member’s and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.