Facilities​/Maintenance Technician

Facilities/Maintenance Technician

The Facilities/Maintenance Technician is responsible for ensuring the property remains safe, clean, functional, and welcoming for members and guests. This role performs routine custodial, maintenance, and preventive maintenance activities while supporting the day-to-day operation of building systems and amenities. The ideal candidate takes pride in maintaining high facility standards, proactively identifies and resolves issues, and delivers exceptional service through professional, responsive, and member-focused interactions.

Compensation is based on experience.

This position is based out of our Arena Sports, Issaquah location.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture". Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:

Respect The Past Accept Responsibility Pay it Forward

Actions We Live By. It's who we are when we step into our full power.

We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.

Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.

Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Service Forward Ruthlessly Consistent Do the Right Thing

• Learn and apply the company's standard operating procedures.
• Daily custodial duties and preventive maintenance responsibility of the building and systems. Based on location, these responsibilities may include pool vacuuming and testing, adjusting pool water chemicals, arcade repair and testing (if applicable), indoor soccer turf repair and maintenance (if applicable), plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests throughout the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

• Minimum three (3) years of building operations experience
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
• Well organized and detail oriented
• High cleanliness standards

The physical demands described here are representative of those that must be met by an employee to…