Lead Maintenance Technician Multi-Family

Position:
Lead Maintenance Technician – Multifamily

Location:

On‐Site

Reports To:

Property Manager

Industry: Multifamily Property Management

Job Type: Full‐Time (including occasional weekend availability)

Sun Ridge Management Group is a trusted name in multifamily property management with over 35 years of experience. We pride ourselves on exceptional service, operational excellence, and a people‐first culture. The company is an equal‐opportunity employer that promotes a drug‐free workplace.

We believe our people are our greatest strength, fostering a collaborative, ethical, resident‐focused culture where every team member plays a vital role.

The Lead Maintenance Technician maintains the physical integrity of the community by ensuring a clean, safe, and well‐maintained living environment for residents, visitors, and staff. The role proactively anticipates, identifies, and resolves property issues, implements preventative maintenance, and trains and mentors all maintenance personnel.

• Maintain inventory levels of supplies and tools; ensure tools are in excellent working condition.
• Monitor and correct hazardous conditions throughout the property.
• Identify and label utility cut-offs and sewer cleanouts; maintain corresponding property maps.
• Keep storage areas locked and clean; perform daily cleanup of work areas.

• Train and mentor maintenance assistants and team members, promoting a safety‐first culture.
• Conduct regular safety meetings and ensure compliance with HAZCOM standards and regulations.
• Approve and delegate service requests, overseeing completion and providing hands‐on support when needed.
• Maintain knowledge of the property maintenance budget and obtain management approval for major expenses.

• Establish and manage systems for prompt resident service; aim to complete work orders within 24 hours when possible.
• Schedule on‐call and emergency rotations to ensure 24/7 availability with the property manager.
• Perform and schedule preventative maintenance for all equipment and common areas.
• Coordinate with external vendors to ensure work meets company standards.

• Promote exceptional customer service and respond in a timely manner to resident concerns.
• Conduct move‐in/move‐out inspections and review notices to vacate to improve retention efforts.
• Maintain high resident satisfaction and implement initiatives to foster a sense of community.

• Maintain complete and accurate records for leases, inspections, renewals, and permits.
• Submit weekly and monthly reports to the corporate office and participate in corporate management meetings.
• Ensure the property remains in compliance with licensing and safety regulations.

• Minimum 3 years of experience in multifamily property maintenance or a related field.
• Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively.
• Strong understanding of state lease forms, Fair Housing laws, and the Property Code.
• Proficient in property management software (One Site and/or Yardi) and Microsoft Office Suite.
• Excellent interpersonal, communication, and customer service skills.
• Ability to multitask and adapt in a fast‐paced, deadline‐driven environment.
• Required CPO & HVAC certifications.
• Must be available to work 40 hours per week, including weekends and an on‐call schedule for emergencies.

This is a full‐time, on‐site position. Weekend availability is occasionally required for staffing and emergencies.

Frequent physical activity: majority of the time on your feet (66‐‐2%). Tasks include bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools with precision. Writing tasks for inventory and reporting are also required.

• Constant need to read manuals, caution labels, and complete written documentation accurately.
• Must be able to see small details and observe surroundings up close and at a distance.
• Require frequent listening skills to diagnose repairs and respond to staff, vendors,…