Regional Maintenance Supervisor Jacksonville FL

At Hawthorne Residential Partners,we’relooking for dependable, motivated, and hands‑on Regional Maintenance Supervisor (internally known as a Regional Resident Services Supervisor) who take pride in creating clean, well‑maintained, and high‑performing communities.

We offer more than just ajob,we offer a path to grow your skills, expand your experience across multiple communities, and build a long‑term career. You’llwork alongside a team who will support you, challenge you, and trust you to step in whereyou’reneeded most.

Join a company where your work matters and your impact is felt across the portfolio.

As a Regional Resident Services Supervisorteam member, you will provide hands‑on maintenance and operational support across multiple communities. This includes completing work orders, assisting with apartment turns, supporting special projects, and filling in for onsite team members during vacancies or absences.

This role is ideal for experienced maintenance professionals who are adaptable, solution‑oriented, and thrive in a fast‑paced, travel‑based environment.

• High School or GED equivalent

• Strong knowledge of apartment maintenance including HVAC, plumbing, electrical, and general repairs
• Experience completing work orders, make‑readies, and preventative maintenance
• Experience supporting multiple communities or working in a regional or floating role preferred

• Valid Driver's License
• EPA certification preferred
• CPO certification preferred

• Complete work orders, assist with apartment turns, and support daily maintenance operations across assigned communities.
• Provide coverage at properties experiencing staffing gaps, increased workload, or team member absences.
• Ensure all work is completed to Hawthorne quality standards and within expected timelines.

• Provide hands‑on troubleshooting and technical support to onsite maintenance teams.
• Assist with property inspections, identifying safety concerns, code compliance issues, and maintenance needs.
• Support preventative maintenance efforts to protect the physical asset and maintain community standards.
• Assist with special projects, capital improvements, and community initiatives as assigned by the Regional Service Director.
• Support budgeting efforts by identifying maintenance needs and contributing to planning discussions.
• Communicate regularly with Regional Managers and Regional Service Directors regarding property conditions, progress, and support needs.

• Participate in on‑call rotation as needed across the portfolio.
• Travel regularly between communities to provide support.
• Maintain a professional appearance and represent Hawthorne standards at all locations.
• Follow all safety guidelines in accordance with OSHA and company policies.

• Adaptability: Thrives in changing environments and can quickly step into different communities, assess needs, and make an immediate impact.
• Problem Solver: Approaches challenges with confidence, using strong troubleshooting skills to resolve issues efficiently and support operations.
• Accountable: Takes ownership of responsibilities, follows through on commitments, and communicates clearly with leadership and onsite teams.
• Team‑Oriented: Builds strong relationships across multiple communities and works collaboratively with teams, vendors, and leadership.
• Highly Organized: Effectively manages multiple priorities, projects, and deadlines across different locations.
• Reliable: A dependable resource that teams can count on to step in and deliver when it matters most.
• Hands‑On Expertise: Brings strong technical maintenance knowledge and confidently supports work orders, turns, and community needs.
• People Service & Customer‑Focused: Delivers exceptional service by embracing our Live It culture of kindness, community, and connection.

Regional Resident Services…