Maintenance & Facilities Manager - Oaks

Maintenance & Facilities Manager

Island Oaks Tiny Homes, RV & Camping Resort is seeking an experienced and hands-on Maintenance & Facilities Manager to oversee all maintenance, facilities, infrastructure, asset preservation, and grounds operations throughout our luxury outdoor hospitality destination.

This leadership role is responsible for ensuring all accommodations, RV sites, resort amenities, common areas, utility systems, grounds, and guest-facing facilities consistently meet the highest standards of safety, appearance, functionality, and guest satisfaction. The ideal candidate possesses a strong combination of technical expertise, leadership ability, operational excellence, financial acumen, and a passion for delivering exceptional guest experiences.

The Maintenance & Facilities Manager will lead all maintenance personnel, oversee contractors and vendors, manage departmental budgets, drive continuous improvement initiatives, and ensure all resort assets remain in excellent condition while supporting the growth and long-term success of the property.

• Lead, supervise, schedule, coach, mentor, and develop maintenance team members.
• Recruit, interview, hire, onboard, train, recognize, evaluate, and discipline maintenance staff as needed.
• Develop and implement ongoing training programs, including monthly safety training, emergency preparedness training, technical skill development, and annual certification requirements.
• Establish and maintain departmental Standards of Excellence.
• Conduct regular performance evaluations and create employee development plans.
• Ensure proper staffing levels to support resort operations.
• Serve as a resource and mentor for team members throughout scheduled workweeks.
• Foster a culture focused on accountability, teamwork, service excellence, safety, and continuous improvement.

• Direct and oversee daily maintenance operations throughout the resort.
• Ensure all rental accommodations maintain Guest Ready and Rent Ready standards.
• Conduct regular inspections of all resort facilities, accommodations, RV sites, campground facilities, common areas, and guest amenities.
• Coordinate and perform repairs involving: HVAC systems, plumbing systems, electrical systems, appliances, carpentry, painting, general construction, doors and windows, roofing, flooring, exterior structures.
• Analyze maintenance work orders and identify opportunities to improve efficiency, effectiveness, and cost control.
• Ensure timely completion and documentation of preventative, corrective, and emergency work orders.
• Maintain detailed maintenance records, logs, inspections, and service histories.
• Develop and implement maintenance policies, standard operating procedures, and best practices.

• Oversee maintenance and appearance of: tiny homes, RV sites, camping areas, bathhouses, clubhouses, pools and spas, laundry facilities, recreation facilities, picnic areas, dog parks, roadways, parking lots, sidewalks, signage, landscaping and irrigation systems, maintenance facilities.
• Ensure resort grounds consistently exceed guest expectations.
• Partner with landscaping vendors and internal teams to maintain exceptional curb appeal.
• Conduct property walks and identify deficiencies before they impact guest satisfaction.

• Maintain oversight of all property infrastructure systems including: water distribution systems, sewer systems, lift stations, irrigation systems, electrical distribution systems, RV pedestal systems, propane systems, exterior lighting systems, emergency backup systems.
• Coordinate inspections, repairs, and compliance requirements.
• Develop contingency plans for utility interruptions and severe weather events.
• Ensure proper operation of all life-safety systems.

• Develop, implement, and manage a comprehensive preventive maintenance program.
• Establish asset lifecycle management and replacement schedules.
• Monitor condition and performance of all buildings, systems, vehicles, equipment, and resort assets.
• Conduct regular audits of: property conditions, maintenance performance,…