Maintenance Service Technician

Job

R0142390

(HPES) MCF
- Mayo Clinic, Jacksonville, FL

HITACHI AMERICA, LTD.

Engineering & Science

Full time

No

Hitachi Particle Engineering and Services, Inc.

Particle Therapy Division (PTD)

Jacksonville, FL

6-month temp-to-perm

Hitachi Particle Engineering and Services, Inc. (HPES) provides service and maintenance operations to Particle Therapy systems. Accsys Technologies, a division of HPES designs and manufactures ion RF LINAC systems (radio frequency linear accelerator), which are used in Particle Beam Therapy systems and R&D applications. Hitachi Particle Engineering and Services, Inc. is a Hitachi Group Company.

Hitachi Particle Engineering and Services, Inc. "Maintenance Service Technician I" is self-motivated and mechanically/electrically skilled to provide service and maintenance to the Particle Beam Therapy (
PBT
) System which is used for cancer treatment. The Technician will be responsible for preventative and corrective maintenance of the PBT system and will work as part of a small team of technicians to ensure the proper function of main PBT system and sub-systems in compliance to Hitachi regulation.

• Monitor and provide support to positively affect operational performance and patient experience.
• Respond to service support calls within a timely manner.
• Interface with customers to ensure maximum customer satisfaction.
• Work in compliance with all regulatory standards including but not limited to, HIPPA, EH&S, FDA, OSHA, Radiation Safety, and internal policies.
• Utilize proper safety practices and PPE to ensure maximum safety (Safety shoes, Harness, Gloves, etc.)
• Safely work in areas with high voltage and utilize proper LOTO (lock-out, Tag-out) safety practices.
• Perform all Preventative/Corrective maintenance tasks and corresponding paperwork (PM, CM expand CM criteria and Work Order) in detailed and organized fashion.
• Capable of performing the following PBT PM's (Daily's, Weekly's, Monthly's, Tri-Monthly's [if site applicable] and Semi-Annual's) under the guidance of Maintenance Service Technician II.
• Correctly complete Inventory Adjustment Form (IAF), Check Sheet, Daily Site Service Report (DSSR), and Work Orders to ensure proper documentation.
• Work with team members to schedule PM work to minimize part costs and maximize effectiveness.
• Self-motivated and have strong sense of responsibility.
• Understanding Treatment workflow and customer system utilization to ensure proper issue resolution to increase customer support.
• Maintain an understanding of proper PBT system specific vocabulary and awareness for effective communication and problem resolution.
• Ability to capture system data and report trends and concerning observations and report to site engineer and management.
• Ability to resolve minor PBT issues to maintain system uptime under the guidance of Tech II. (Force vector recoveries, Patient Positioning System (PPS)/Gantry cabinet reboot, treatment abort data collection, etc.)
• Able to properly construct outage report emails to convey up to date details to improve customer satisfaction.
• Create and incorporate newly written procedures with engineering and management approval.
• Keep and maintain inventory record of chemical expirations and storerooms supplies.
• Keep and maintain expiration dates of calibrated tool, and report finding to Site manager and site administrator.
• Inspect and test Incoming/outgoing materials and participate in shipment preparations.
• Complete and submit all timecards and service reports in a timely fashion and includes all relevant details.
• Create and maintain 6S practices (Safety, Sort, Store, Shine, Standardize, Sustain)

• Ability to read and interpret engineering documents (Schematics, wiring diagrams etc.)
• Ability to utilize measurement instruments (Oscilloscopes, Multi-meters, Leak detectors, etc.)
• Ability to technically utilizing hand tools such as screwdrivers, wrenches, pliers, and hammers to ensure the safe and precise assembly and disassembly of equipment.
• Safely lift up-to 50 pounds repeatedlyand work in elevated areas with safety harness.
• Ability to work in Elevated work zone
• Safely work in regions of mechanical, electrical, high voltage and radiation.
• Proficiency in Microsoft Office applications (Microsoft Word, Excel, PowerPoint)
• Work compressed work week as part of a cross-functional team.
• Flexibility to cover rotating shifts and availability to work overtime as needed.
• Certifications in the follow PMs required (Daily's, weekly's Monthly's, Tri-Monthly's)

• High School Graduate or GED
• Trade School or 1 year with Electrical/Mechanical experience preferred.

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