Telecaller; Hotel & Wedding Industry

Position: Telecaller (Hotel & Wedding Industry)
Position:
Telecaller – Hotel & Wedding Industry
Company:  Dev Stayz
Department:  Sales & Reservations

Location:

- Roop Janki Tower Shalimar Bagh Colony Chitrakut marg, Ajmer Rd, Jaipur, Rajasthan 302021

Employment Type:

Full-Time

Job Summary :

- Dev Stayz is looking for an enthusiastic and customer-focused  Telecaller  to handle hotel and wedding booking inquiries. The candidate will be responsible for contacting potential clients, understanding their requirements, and converting leads into confirmed bookings for hotel stays and wedding events.

Key Responsibilities :

- Ø Handle inbound and outbound calls for hotel rooms and wedding event inquiries
Ø Follow up on wedding leads for banquet halls, catering, décor, and room bookings
Ø Explain hotel services, wedding packages, and pricing details to customers
Ø Maintain daily call records, lead tracking, and booking status reports
Ø Coordinate with operations team for booking confirmation and client requirements
Ø Handle Whats App and email communication for wedding and hotel inquiries
Ø Achieve monthly booking and revenue targets
Required

Skills & Qualifications :

- Ø Excellent communication skills in Hindi (English is an advantage)
Ø Experience in telecalling, sales, hotel, or event industry preferred
Ø Strong convincing and negotiation skills
Ø Basic knowledge of computer, Excel, and CRM tools
Ø Customer-friendly attitude and professional communication
Experience :

- Ø Experience in hotel reservations, wedding sales, or event industry will be preferred