Technician, Low Voltage

Position Summary

Details of the position are described in the role description and responsibilities below.

Low Voltage Job Description

• Sets up and configures various low voltage systems (e.g., security systems, fire alarms, CCTV, audio/video systems, network cabling).
• Runs, terminates, and labels cables according to project requirements and industry standards.
• Performs regular maintenance checks to ensure system functionality and reliability; identifies and resolves issues to minimize downtime.
• Fixes faults or damages in systems, ensuring they are restored to optimal working condition.
• Provides technical support and training to end users; addresses customer inquiries professionally.
• Ensures all installations and repairs adhere to local, state, and federal regulations.
• Follows all safety guidelines; maintains accurate records of installations, maintenance, and repairs.
• Generates reports on system performance, issues resolved, and maintenance activities.
• Evaluates existing systems for upgrades or enhancements; performs system upgrades to improve performance or meet new standards.
• Works closely with technicians, engineers, and project managers to ensure successful project completion.
• Communicates effectively with clients to understand their needs and provide appropriate solutions.
• Stays abreast of the latest industry trends, technologies, and best practices.
• Leads and participates in teams using and sharing resources, information, and tools; coordinates and executes work assignments; models adaptability to change or new challenges.
• Develops, communicates, and implements processes and practices to meet business needs; analyzes information from multiple sources; monitors progress and results.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and ethical standards; uses the Open Door Policy; assists management in correcting compliance issues.

• Embraces differences and creates a culture of belonging, supporting all associates.
• Builds strong relationships; communicates with impact, energy, and positivity.
• Strengthens the team by mentoring others and recognizing contributions.

• Maintains and promotes high standards of integrity, ethics, and compliance; holds oneself and others accountable.
• Acts selflessly, humbly, honestly, fairly, and transparently.

• Delivers results while putting the customer first.
• Makes decisions based on reliable information; balances short‑ and long‑term priorities.

• Displays curiosity, desire to learn, and a willingness to take calculated risks.
• Continuous improvement; embraces new technologies and skills; supports others through change.

• Communicates effectively in person or by telecommunications equipment; records information on electronic devices.
• Grasps, turns, and manipulates objects requiring fine motor skills and hand‑eye coordination.
• Moves up and down ladders and stairs; lifts, carries, and places items up to 50 pounds without assistance.
• Reaches overhead and below the knees; bends, twists, pulls, and stoops as needed.
• Safely operates motor vehicles, large power equipment, and sits for long periods.
• Visually inspects equipment; creates documents and reports using writing instruments or electronic devices.
• Presents information to small or large groups or individuals; verifies and reads information, often in small print.

Traveling is necessary to perform essential functions of this position.

• Travels domestically to multiple facilities or work sites, sometimes with consecutive overnight stays.
• Works or trains at multiple facilities or distant locations.
• Extended travel of seven days or more is not required, except for management training and emergency situations.

Working in the following environment is necessary to perform essential functions of this position.

• Moves through narrow, confined spaces such as stacks of merchandise, storage areas, and closets.

• High school diploma or equivalent.
• Prior work experience reading blueprints, schematics, and wiring…