Server + Bartender

Position summary:

A bartender/ server ensures every guest is looked after efficiently, courteously and in a friendly and professional manner in accordance with organizational standards. A bartender / server always maintains a high level of integrity, service and hospitality and is willing to take calculated risks to go above and beyond and provide exceptional guest experiences.

Roles and responsibilities:

• Provide excellent customer service to ensure that every guest has a memorable experience.
• Greet guests, enthusiastically representing Noir Food Service Ltd.’s brand, to provide service and information that helps to enhance the guest experience.
• Understand all policies, procedures, standards, specifications, guidelines, and training.
• Support the maintenance of the Responsible Beverage Service Program, including ensuring all liquor and gambling compliance procedures and documentation.
• Ensure that all beverages and products are consistently prepared and served according to the restaurant’s recipes, portioning, and serving standards.
• Adhere to cash handling and reconciliation procedures in accordance with organizational policies and procedures.
• Perform all opening, closing, and cleaning tasks as instructed.
• Encourage upselling of items, and process discounts according to organizational policies.
• Process the sale of food and beverages via the Point-of-Sale system.
• Accept payments and reconcile daily cash outs and floats.
• Assist in answering phones for reservations.
• Stock service supplies, including to go cups, straws, etc.
• Assist in weekly inventory reviews for operational needs.
• Ensure uniform is clean and appearance is professional, according to uniform guidelines.
• Ensures responsible service of alcohol, according to BC’s Serving It Right guidelines.
• Performs other duties as directed by the leadership team.

The ideal candidate is:

• At least three years of experience tending bar, ideally in a restaurant, banquet facility, winery, or similar environment.
• At least two years of experience balancing a busy service bar with serving your guests.
• Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and community offerings.
• Able to work flexible hours, including evenings, weekends, and holidays, as well as overtime from time to time.
• Able to maintain a professional appearance and demeanor, aligning with dress code guidelines.
• Holds a Serving it Right certification and ensures responsible service of alcohol.
• Holds or is willing to work towards holding a First Aid, Level 1 certification.