Campus Housekeeping Supervisor

Position Title

Campus Housekeeping Supervisor

Days - Full Time

Bell Hospital

The Campus Housekeeping Supervisor leads a team responsible for the cleaning and housekeeping of buildings or areas within the assigned location. The position requires knowledge and competence in all duties performed by direct reports. Provides positive motivation to ensure the team is productive. May be asked to complete housekeeping duties during emergency situations, in periods of staffing shortages, or for the purposes of training.

This position works under limited supervision and direction.

This position is accountable for multiple custodial work units responsible for the cleaning and housekeeping of a number of buildings or areas within the Medical Center. Must be knowledgeable and competent in all duties relating to the Custodial Worker position and the Custodial Specialist position. May be asked to complete Custodial Worker or Custodial Specialist duties during emergency situations, in periods of staffing shortages, or for the purposes of training.

Provides daily supervision and coordination of work activities for assigned Environmental Services personnel. Provides positive staff motivation to ensure high employee engagement/morale. Provide relief coverage in planned or emergent absences of other supervisors and employees as needed or requested. Adjust work assignments for staff as needed to ensure coverage in assigned areas. Prepares monthly schedules. Issue directives as needed to ensure that employees are notified of policies, procedures, and updates.

Approves time off requests without favoritism ensuring adequate staff coverage within department budget guidelines.

Interviews job applicants; make recommendations for hiring, promotions, and transfers. Completes initial and ongoing training of employees. Explains and ensures that the staff are trained and understand the proper handling of cleaning chemicals, OSHA standards, JCAHO standards, Infection Prevention and Control standards, all safety policies and procedures, and departmental and hospital policies and procedures. Cross-trains staff to provide relief coverage for absenteeism.

Provide ongoing training to assigned personnel to ensure technical competencies are met. Conducts six-month re-training of all employees following department training guidelines.

Reviews Job Description s and Performance Appraisals with staff as needed. Provides counseling for employees when needed to help formulate plans for improvement. Maintains written documentation and evaluates employees as required by Human Resources guidelines. Accountable for the overall performance, productivity, and conduct of staff being supervised. Completes Performance Appraisals on all assigned staff in a timely fashion.

Conducts walk-through of assigned areas at least twice daily to review work content for quality and productivity. Conducts inspections with key personnel following department quality audit guidelines. Reviews inspections with employees to identify areas for improvement and to ensure quality standards are met. Reports any specific deficiencies that impact operations and safety to the appropriate manager within a timely manner. Maintains records and prepares reports on a regular basis, which pertain to equipment, dismissal cleaning, surgery cleaning, isolation cleaning, etc.

Prepares inspection reports of assigned areas as directed by the manager.

Inspects housekeeping carts and closets to ensure they are clean and in compliance with OSHA and JCAHO safety standards. Uses cleaning chemicals safely and efficiently in accordance with established procedures. Operates and maintains housekeeping equipment…