Hotel Engineer

Job Summary

A Hotel Engineer is a critical part of our hotel management team, responsible for delivering excellent customer satisfaction and collaborating with our associate and management teams to take great care of the hotel. As our only dedicated maintenance employee, the maintenance engineer is critical to the success of the business.

• Passionate and knowledgeable about building maintenance.
• Natural ability to work independently and a skilled problem solver.
• Strong organizational skills and high attention to detail.
• Able to prioritize and organize tasks while managing multiple projects at once.
• Enjoys interacting with people and serving others.
• Excellent communication and leadership skills.
• Flexible schedule (weekend and holiday availability are required).
• Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, climbing, standing for long periods, lifting up to 50 pounds, and completing physical work such as plumbing, electrical, painting, and structural repair.
• Financial and analytical skills for estimating, budgeting, and evaluating proposals.
• High school diploma or equivalent, certification, and/or vocational education desired.
• Two years of relevant maintenance experience or trade-related training is preferred.

• Collaborate with all members of the management and associate teams to deliver excellent guest satisfaction, primarily through maintenance-related tasks.
• Implement preventative maintenance processes, and procedures in accordance with brand standards and recommendations.
• Review, organize, manage, and prioritize maintenance requests from guests and other team members to maximize guest satisfaction and manage maintenance costs.
• Estimate, plan for, and manage warranty programs and maintenance-related expenditures for budget tracking and planning and assist in the budgeting process.
• Solicit bids and evaluate proposals from contractors to perform work not handled internally and oversee contractors to ensure work is completed to specifications in a cost-effective and timely manner.
• Maintain exterior areas including building exterior and parking lot for maintenance, landscaping/mowing, painting, snow removal, etc.
• Complete and organize maintenance logs as required by brand standards, government regulations, and property ownership team.
• Implement employee safety procedures, manage initial and ongoing staff safety training, and complete all required documentation per brand standards.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are and well-compensated for all you accomplish.

• Health and Well-Being - Medical, dental, vision, prescription, life, and disability.
• Work-life balance.
• Competitive wages.
• Hotel Discount Program.
• Career growth opportunities.

• Employee can use more than 4 IHG stays per year.
• Provides a paid day off for birthday.
• Quarterly celebrations include exciting gift cards or bonus.
• Buddy program for employees so they have a person they can have as a go to.
• Flexible Schedules
• Employee Incentives