Reliability Technician

Wilcox + Flegel is looking for a Reliability Services Technician I to join our dedicated team! Each day will bring new challenges with a variety of tasks as you support the team and provide exceptional service to our customers. You’ll have the opportunity to develop and grow professionally in a role focused in lubricant equipment and technical skills.

Curious to learn more about our team? Check out our Guardian Reliability Services website!

This position requires frequent work‑related travel to customer sites.

• Medical, Dental, Vision, RX, Optional FSA
• Optional Medical Waive Bonus
• Company paid Life Insurance, Short Term & Long Term Disability, and AD&D
• 401(k) with generous company match
• Paid Vacation Time, 120 hours per year
• 7 Paid Holidays
• Working Holiday Pay
• Paid Volunteer Hours
• Employee Fuel Discount Account
• Wellness Program Incentives
• Recognition & Reward Program
• Team Member Referral Bonus
• Boot Reimbursement

To create lasting partnerships with our customers, our employees, and the communities we serve.

We make distribution effortless.

• Positively Impacting Others – Create positive energy using empathy and kindness.
• Adapt to Change – Embrace, encourage and excel in a changing environment.
• Team Environment – Create synergy with common purpose and commitment.
• Honest Communication – Communicate to build trust and mutual respect.
• Safe and Strong Work Ethic – Consistently producing high quality work in a safe manner.

• Conduct on‑site customer visits.
• Replace filters and breathers at customer sites.
• Ensure lubricants are compatible with the machine, process fluids in work environment and perform common lubrication tasks.
• Troubleshoot, failure analysis, and problem solve lubrication‑related equipment failures.
• Control contamination, collect and dispose of used/waste oil.
• Order, receive, distribute, and store parts; conduct regular inventory counts.
• Collect, label, and ship oil samples and communicate with the oil analysis laboratory.
• Manage supplies with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Review and interpret engineering specifications, schematics, and blueprints to determine work procedures.
• Perform lube and fuel filtration as needed.
• Work alongside Reliability Technician III to perform advanced installations, repairs, and inspections, such as installing auto lube equipment and filtration units, building and dismantling pipe flanges, gaskets, and hoses, and inspecting equipment, filters, and lubricants to recommend preventative maintenance.
• Continuously collaborate and learn from fellow Reliability team members to develop skills in installation, fabrication, preventative maintenance, and troubleshooting of equipment and systems.
• Provide customer support by answering inquiries, troubleshooting issues, and following up to ensure timely resolution and satisfaction.
• Perform other duties as assigned.
• Some overnight travel is required.

• Consistently act in accordance with and model Core Values.
• Perform all duties in a safe manner at all times.
• Perform consistent quality work within deadlines with or without direct supervision.
• Interact professionally with other Wilcox + Flegel Team Members, customers, and suppliers.
• Work effectively individually and as a team contributor on all assignments.
• Work under pressure and manage stress as needed.
• Be accountable for behavior and achieving or exceeding results.
• Work independently while communicating and coordinating work efforts with other Wilcox + Flegel Team Members and organizations.
• Meet required attendance and punctuality standards.
• Bring your best each day in the performance of responsibilities and duties.
• Cooperatively and effectively perform other duties as may be assigned.

• Demonstrated aptitude for problem solving; determine solutions for customers.
• Results oriented and accountable.
• Strong mechanical aptitude.
• Knowledge or interest in lubrication science and applications.
• Agile, flexible, and resilient.
• Works…