Banquet Captain Job Kelowna area,BC Canada,Hospitality / Hotel / Catering

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Banquets Captain.

We are also on a bus route, with a stop just outside of the hotel, and are our complimentary shuttle also picks up our employees from the bus loop at UBCO.

Position Summary

What will you be doing?
You are responsible for performing the following tasks to the highest standards:

Responsible for setup and install of all AV equipment in adherence to the Event Order requirements at both hotels

Act as the on-site contact to answer any AV related questions, help with troubleshooting or last-minute installs

Ensures timely setup, operation and breakdown of basic audiovisual equipment

Provides exceptional customer service to both internal and external clients

Ability to multi-task and handle multiple setup requirements at one time

Excellent organizational and communication skills

Provides technical support for events and colleagues

Setup and take down events according to Banquet Event Orders

Maintaining the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas

Consistently implement the service standards and operating procedures in the banquet and catering service

Provide excellent customer service and ensure customer needs are met

Guide the banquet servers in set up of tables and place settings

Consistently offer professional, friendly and warm hospitality to all guests

Foster and practice teamwork and cooperation with all other positions existing in the hotel

Monitor food quality and presentation standards

Other duties as assigned or required

Available to work varied shifts including days, evenings, weekends and holidays

What are we looking for?

Previous experience in similar role in a Hotel Environment

Understanding of AV equipment and current trends

Comfortable using Microsoft Word, Excel, Publisher, & Outlook

Ability to multi-task

Should be able to work under pressure and work in long or break shifts

Strong oral and written communication skills

Excellent interpersonal skills and a team player attitude

Serving it Right Certificate

Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance

Perks

Extended Health and Dental Benefits

World-wide accommodation and dining discounts with Marriott brands

Employee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).

An excellent work environment, with a focus on staff recognition and teambuilding

Room for growth and development.

Don't miss this exciting opportunity to join our Four Points family!


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