Seasonal Food & Beverage Supervisor Job Kelowna area,BC Canada,Hospitality / Hotel / Catering

Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo Resort, and Eldorado Marina, with world-class amenities including multiple dining outlets, fitness centres, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.

If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd.

owned restaurants and hotels, fun social events, and great colleagues!

Position Summary
The Food & Beverage Supervisor is accountable for the day-to-day operations of the restaurant including staff training, light administration, and active floor management throughout service.

What will you be doing?
You will be responsible for performing the following tasks to the highest standard:

Regularly monitor and ensure service standards are being met

Build and maintain strong relationships with guests, team members, and management

Create a culture that revolves around exceptional guest experience and enjoyment of high-quality food and beverages

Support staff day to day, building positive moral while providing coaching and feedback

Supports leadership by ensuring standard operating procedures are followed, and communicate any performance management to the Restaurant Manager

Demonstrate high personal integrity, business ethics, and takes every opportunity to promote Eldorado Resort, restaurants, events, and activities

Communicates the vision and promotions to all team members during daily stand-ups prior to each service

Provide general administrative support for the restaurant

Use conflict resolution and problem-solving skills when dealing with guest complaints

Assist with the tracking of sales, invoicing, and managing inventory

Strive for maximum efficiency and continual improvement of staff productivity, and revenue maximization through reservation management

Additional duties as assigned or required

What are we looking for?
To successfully fill this role, you should demonstrate the following:

Minimum 2 years of supervisory experience in a high volume, fast-paced hospitality environment

Post-secondary diploma/degree in Business or Hospitality an asset

Experience with Squirrel and Open Table considered an asset

WSET Intermediate Wine Certificate or comparable considered an asset

Must possess superior verbal and written communication skills

Demonstrates extreme organization in a fast-paced environment while acting as a team player

Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work

Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Valid Serving It Right certification

Ability to work flexible hours including evenings, weekends, and holidays

Perks

Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, Hampton Inn & Suites Kelowna Airport, Four Points Kelowna, Home2

Suites)

An excellent work environment, with a focus on staff recognition and teambuilding

Room for growth and development

Don't miss this exciting opportunity to join our Eldorado Resort family!


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