Fine Dining Host - Spring​/Summer

Fine Dining Host Summary

We are looking for a Restaurant Host to join our team and be the first point of contact for our guests. The Host’s responsibilities include greeting guests, providing accurate wait times, managing the restaurants reservations and escorting customers to the dining and bar areas while generating excitement for the dining experience ahead. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure.

You should also be available to work in shifts. Ultimately, you will ensure we provide excellent customer service and a pleasant dining experience to our guests.

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g., children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Assist in banquets as needed

• Previous work experience as a Host is an asset
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• High school diploma; hospitality certification is a plus
• Strong grooming standards.

Source:
Hospitality Online