Manager, Building Services

Manager, Building Services

Job : 294691

Location: Marietta, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens.

Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision.

Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Oversee daily operations and supervise the daily work assignments of custodial services on assigned campus and/or locations. Conduct custodial training and ensure effective cleaning standards are consistently met. Monitor employee safety and all work-related activities. May be required to work on both the Kennesaw and Marietta campuses or other University locations as needed. Ensure adequate inventory of supplies, materials, and equipment to carry out custodial work assignments.

Conduct routine custodial inspections and consolidate daily, weekly, monthly, and quarterly inspection reports for review with leadership.

Responsibilities

• Serves as the primary customer service point of contact for all custodial needs across assigned campuses and/or locations
• Supervises custodial staff members as required, ensuring proper work allocation, training, coaching, performance management, and adherence to established policies and procedures
• Works extensively in campus buildings to support daily custodial operations, maintains cleaning standards, and addresses issues promptly
• Develops and implements custodial plans, strategies, and quality assurance programs to meet departmental missions, performance expectations, and safety standards
• Coordinates and oversees custodial support for special events, ensuring appropriate staffing for weekdays, weekends, and high-priority needs
• Manages all campus floor care projects, ensuring proper methods, quality, and timely completion
• Monitors and follows up on work orders across assigned areas to ensure accuracy and timely resolution
• Oversees and evaluates contract cleaning vendors to ensure compliance with performance standards and University expectations
• Resolves customer concerns professionally and maintains communication with building occupants to ensure satisfaction
• Maintains and monitors cleaning supply and equipment inventories to ensure availability across all assigned locations
• Conducts regular inspections, identifies deficiencies, issues corrective actions, and reports facility conditions requiring repair and follows up to verify completion according to set standards
• Establishes and maintains recordkeeping systems, documentation, and operational processes for custodial services
• Administers the operating budget, including procurement, invoice verification, and cost‑effective resource management
• Provides administrative, technical, and customer…