Maintenance Supervisor - Student Housing

JOB PURPOSE

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on‑going maintenance projects on each community.

• Will always include those specifically assigned by the Community Manager.
• Providing excellent service to residents, guests, employees and contractors.
• Overseeing the maintenance staff for the community.
• Providing training to all maintenance staff members to be able to fill‑in as necessary.
• Scheduling work orders.
• Maintaining the community effectively while following budget guidelines.
• Overseeing the completion of routine service requests within 24 hours.
• Completing service‑request records and informing the Community Manager of any resident maintenance issues.
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.
• Keeping maintenance shop in an organized and clean condition.
• Purchasing all maintenance supplies in accordance with budget guidelines.
• Adhering to all government policies including OSHA and EPA guidelines.
• Reviewing work with all outside contractors prior to completion.
• Maintaining operations and response plans for issues such as asbestos, lead and mold.

• Daily Community Manager Meetings:
  Meet with Community Manager at beginning and end of each day to review maintenance issues and make‑ready status. Communicate all maintenance concerns and plans of corrective action. On at least a weekly basis, discuss status of maintenance budget.
• Common Area Inspection:
  Walk common areas daily, before 10 am.
• Grounds Inspection:
  On peak days (i.e., Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pickup.

Maintenance Staff Meeting
:
Enforce uniform standard and nametags. Schedule/organize technicians and groundskeeper. Review cleanliness of shop and supplies status (Daily).

Schedule
:
Ensure maintenance coverage during all operating hours.

Make‑Ready Preparation
:
Get make‑ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed if utilized.

Make‑Ready Board
:
Update make‑ready board and make‑ready schedule in the CSR. (Daily)

Work orders
:
Schedule work orders and complete work orders as necessary. Ensure 24‑hour response policy. (Daily)

Move‑Outs
:
After Community Manager inspection, walk all move‑outs prior to make‑ready to determine whether touch‑ups can be done or full paint is needed. (Daily/as needed)

Key Log
:
Check key log daily. Ensure all keys are accounted for at end of day. If office is open late, ensure office staff knows to check prior to close.
On Call
:
Provide on‑call coverage during non‑business hours. On larger properties, schedule maintenance on‑call among maintenance staff. Ensure all weekends are covered appropriately.

Breezeway Cleanliness
:
Enforce trash standards on property. Put out trash notices. (Daily)

Logs
:
Maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.

Community Service Register (CSR):
Ensure CSR is updated and properly utilized for maintenance functions. Maintain preventative maintenance schedules as detailed in CSR.

Irrigation
:
Check on a weekly basis. Refer to preventative service schedule within CSR.

Trash compactor oversight
:
Ensure coverage on weekends or in supervisor’s absence. (Weekly)

Overtime Review
:
Enforce overtime policy. Ensure no overtime during week if possible. Communicate overtime status every Monday to Community Manager. (Weekly)

Maintenance Inventory
:
Check inventory on a weekly basis. Order supplies as needed. Utilize approved vendors (i.e., Century Supply) where possible and minimize retail purchases (i.e., Ace and Home Depot).

Common Areas
:
Ensure maintenance of common areas on weekends and Saturday afternoon cleans. (Weekly)

Pool maintenance
:
Ensure weekly…