Multi Site Service Manager

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Multi-Site Service Manager – Kent, OH

Are you an experienced maintenance professional ready to lead while staying hands‑on with day‑to‑day operations? Morgan Properties is seeking a Multi‑Site Service Manager to oversee maintenance operations at Dartmouth Place (102 units) and Milburn (52 units) in Kent, OH.

We’re looking for an organized, team‑oriented leader who is skilled in apartment turns, comfortable troubleshooting a variety of building systems. This is an excellent opportunity for a maintenance professional who can balance leadership responsibilities with hands‑on technical work while keeping both communities operating at a high level.

• Lead and support daily maintenance operations across two communities.
• Serve as a hands‑on leader, working alongside the maintenance team while providing direction, organization, and accountability.
• Coordinate and prioritize daily work orders, apartment turns, preventative maintenance, and property needs across both locations.
• Troubleshoot and perform repairs involving HVAC systems, individual hot water tanks, plumbing, electrical, appliances, and general building maintenance.
• Manage unit turns and make ready schedules to ensure apartments are completed efficiently and meet company standards.
• Partner with property management teams to address resident maintenance concerns and provide timely, professional service.
• Coordinate vendors and contractors when needed and ensure work is completed safely, accurately, and on schedule.
• Conduct routine inspections of vacant apartments, buildings, equipment, and community grounds.
• Maintain organized maintenance inventory, tools, supplies, and equipment.
• Ensure maintenance activities meet company safety standards, policies, and applicable regulations.
• Utilize maintenance management systems to track work orders and daily activity; experience with Yardi and Mobile Maintenance is preferred but not required.
• Participate in the on‑call rotation and respond to emergency or weather‑related maintenance needs as required.

• Hourly Pay: $26.00–$28.00
• Up to 100% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 Quarterly
• On‑Call Appreciation: $15/day when responding to emergency coverage
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Generous Paid Time Off, including 10 paid holidays and sick leave

• Monday-Friday, 8:00 AM–4:30 PM
• Paid rotating on‑call participation required
• Must be available and prepared for emergency events
• * Schedule subject to change based on business needs

• Previous apartment, multifamily, or residential maintenance experience with the ability to lead day‑to‑day service operations.
• Strong experience completing and coordinating unit turns/make-readies.
• An organized, hands‑on leadership style with the ability to prioritize work across multiple communities.
• Strong troubleshooting and repair skills across HVAC, plumbing, electrical, appliances, and general building maintenance.
• Ability to work collaboratively as a team player while providing leadership, direction, and accountability.
• Strong organizational, communication, and problem‑solving skills.
• Experience with Yardi and Mobile Maintenance preferred but not required.
• Active, valid driver’s license and reliable personal transportation.
• Ability to participate in the required on‑call rotation.

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