Customer Service & Warehouse Support

About the Role

We are seeking a dependable, customer-focused Customer Service & Warehouse Support professional to support daily operations through excellent service, accurate order handling, and hands-on warehouse work. This temp-to-hire position is ideal for someone who enjoys working with customers, understands warehouse processes, and is comfortable using hand tools. The right candidate is eager to learn, grow, and build a long-term career with a stable and growing team.

• Provide outstanding customer service in person and over the phone
• Resolve customer concerns, collaborate with internal departments, and ensure timely order fulfillment
• Assist with order processing, quotes, and product support
• Pull, stage, and organize inventory using scanning systems with strong attention to detail
• Load and unload trucks and trailers; secure materials for safe transport
• Operate warehouse equipment such as forklifts (training and certification provided)
• Use hand and pneumatic tools to replace or change components as needed
• Maintain a clean, safe, and organized work area
• Cross-train and support additional duties as assigned
• Adhere to health, safety, and attendance guidelines

• Strong customer service and communication skills
• Warehouse experience and ability to perform physical work
• Comfortable using hand tools and willing to learn new skills
• Reliable, motivated, and interested in growth opportunities
• High school diploma or equivalent required
• Associate’s degree preferred
• 2+ years of sales experience required
• Basic mechanical skills and prior forklift operation experience preferred
• Commercial (heavy-duty) truck parts knowledge preferred

• Pre-employment drug testing required
• Valid driver’s license with a good driving record required