Repair and Tool Technician

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers.

In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use as needed. In addition to supporting customer repair needs, they are also responsible for the day‑to‑day operation and maintenance of equipment in the tool rental department.

In non‑store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Tool Rental Service Technician: $23.00

• Paid vacation
• Paid sick leave
• Paid parental leave
• Six paid holidays
• Medical, dental and vision coverage
• Tuition reimbursement
• 401(k) with company match
• ESPP
• Profit‑sharing bonuses
• Other benefits varying by associate status

Additional benefits details:
Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates will be eligible for 40 hours of paid vacation time after 6 months; part‑time associates eligible for 20 hours after 6 months; temporary associates are not eligible for vacation benefits. Sick time: salary and temporary associates earn 1 hour of sick time for every 40 hours worked in most locations;

full‑time associates earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; part‑time associates earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.